ServiceNow Product Architect: AI & Integration Leader

Micron Technology, Inc.; Boise (ID); Vor Ort; USD 150.000 - 190.000; Vollzeit

Zusammenfassung

Micron Technology, Inc. in Boise, Idaho seeks a ServiceNow Product Architect to own end-to-end architecture for ServiceNow products.

You will lead architecture reviews, establish guardrails, and shape features through a value-driven prioritization process, collaborating with Product Owners and partners across the enterprise. The role requires 8+ years in enterprise delivery with 5+ years in ServiceNow, strong skills in Flow Designer, IntegrationHub, APIs, and CMDB governance, and ability to work

Qualifikationen

• Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field, or equivalent practical experience.
• 8+ years of enterprise platform/application delivery experience, including 5+ years hands-on ServiceNow experience across architecture, configuration, integration, and lifecycle ownership.
• Proven ownership of solution architecture in a large enterprise translating business goals into scalable, secure designs.
• Experience leading architecture reviews, setting standards, and influencing senior stakeholders.
• Hands-on knowledge of Flow Designer, IntegrationHub, scoped applications, JavaScript, ServiceNow APIs/REST/SOAP, and security controls.
• Agile product delivery experience with strong communication skills; able to work from Boise across US and global time zones.
• Experience with Service Graph, Discovery, Service Mapping, and CMDB governance/data certification.
• Experience integrating ServiceNow with enterprise ERP/HR/CRM/identity/security systems in a 24x7 global environment.

Aufgaben

• Own end-to-end architecture for assigned ServiceNow products — from discovery and design through release, adoption, and lifecycle improvement.
• Lead architecture reviews and design-authority forums for assigned products; approve designs within delegated authority and elevate enterprise-wide decisions.
• Establish platform guardrails, reusable patterns, and coding/integration standards; review designs for alignment, security, and technical debt impact.
• Serve as the functional/technical owner for assigned application areas and primary platform-facing partner to business Product Owners.
• Qualify and shape new ideas into ready features, epics, and stories using a value-based prioritization method.
• Represent assigned products in Demand Board, roadmap, and release/funding discussions.
• Design integration approaches and define data ownership, quality, and lifecycle expectations for assigned products.
• Apply CMDB/CSDM, Service Graph, and governance patterns; guide adoption of AI governance patterns.
• Partner with developers to remove blockers; build prototypes and perform reviews; provide quick-turn fixes for critical US-hours needs.
• Maintain the product architecture roadmap, support upgrade/release planning, and mentor developers on reusable patterns.
• Facilitate discovery/design workshops and provide technical direction to implementation partners and vendors.

Kenntnisse

ServiceNow

Architecture leadership

APIs/Integration

Flow Designer

IntegrationHub

CMDB/CSDM

Security controls

Agile delivery

ITSM/ITOM/ITAM

Ausbildung

Bachelor’s degree in Computer Science/Information Systems/Engineering

Tools

MID Server

ServiceNow APIs/REST/SOAP

IntegrationHub

Flow Designer

Jobbeschreibung

Micron Technology, Inc. in Boise, Idaho seeks a ServiceNow Product Architect to own end-to-end architecture for ServiceNow products.

You will lead architecture reviews, establish guardrails, and shape features through a value-driven prioritization process, collaborating with Product Owners and partners across the enterprise. The role requires 8+ years in enterprise delivery with 5+ years in ServiceNow, strong skills in Flow Designer, IntegrationHub, APIs, and CMDB governance, and ability to work