ServiceNow Platform Developer

Pacer Group; Austin (TX); Hybrid; USD 69,000 - 73,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Job summary

Pacer Group in Austin, TX is seeking a ServiceNow Platform Developer on a 6-month contract. Hybrid work arrangement (5 days a week | 8 hours a day) in Austin, TX 78701.

The role focuses on designing and implementing enterprise-grade ServiceNow solutions, configuring ITSM, CMDB, Service Catalog, Knowledge, and related modules, and building scalable integrations using REST, SOAP, MID Servers, and Integration Hub.

Qualifications

• 3+ years of ServiceNow platform experience within 7+ years IT experience.
• Experience across ITSM, CMDB, Service Catalog, Knowledge Management, Flow Designer, and App Engine.

Responsibilities

• Design and develop enterprise-grade solutions on the ServiceNow platform, leading technical implementation for complex workflow automation initiatives.
• Configure and customize ITSM, CMDB, Service Catalog, Knowledge, and related platform capabilities to align with business requirements.
• Develop advanced workflows utilizing Flow Designer, Integration Hub, and native ServiceNow scripting frameworks.
• Design and implement integrations with enterprise applications using REST, SOAP, MID Servers, and Integration Hub spokes.
• Support HRSD and BCM teams while troubleshooting complex platform, data flow, and integration issues.

Skills

ServiceNow platform

ITSM

CMDB

Service Catalog

Knowledge Management

Flow Designer

App Engine

Job description

Job Title: ServiceNow Platform Developer

Location: Austin, TX 78701

Work Arrangement: Hybrid (5 days a week | 8 hours a day | No subcontracting)

Employment Type: Contract

Duration: 6 months

Pay Rate: $50.00/hr to $53.00/hr

Application Deadline: August 19, 2026

SKILLS REQUIRED

Primary (Must-Have):

• Hands-on technical experience in the ServiceNow platform | 3+ years of specific ServiceNow platform experience out of 7+ years total IT experience.
• Proven expertise across ITSM, CMDB, Service Catalog, Knowledge Management, Flow Designer, and App Engine.

Secondary (Good to Have):

• Experience supporting HRSD and BCM teams.
• Background in large-scale enterprise workflow automation and framework building.

POSITION OVERVIEW

Operating within the enterprise IT division and reporting directly to engineering leadership, the ServiceNow Platform Developer will drive the design and implementation of complex enterprise solutions. This role solves critical workflow automation and service delivery challenges by building scalable applications, configuring core platform modules, and establishing robust third-party integrations.

ROLES & RESPONSIBILITIES

• Design and develop enterprise-grade solutions on the ServiceNow platform, leading technical implementation for complex workflow automation initiatives.
• Configure and customize ITSM, CMDB, Service Catalog, Knowledge, and related platform capabilities to align with business requirements.
• Develop advanced workflows utilizing Flow Designer, Integration Hub, and native ServiceNow scripting frameworks.
• Design and implement integrations with enterprise applications using REST, SOAP, MID Servers, and Integration Hub spokes.
• Support HRSD and BCM teams while troubleshooting complex platform, data flow, and integration issues.

BENEFITS

Medical | Dental | Vision | 401(k)

EEOC Compliance

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment.

DISCLAIMER

AI Usage Policy: Pacer Group uses AI to assist in screening applications. Final hiring decisions are made by human recruiters based on qualifications and experience.