ServiceNow Intern

Cagayan State University; Irving (TX); On-site; USD 21,000 - 34,000; Part time

Benefits offered by this job

Paid internship

Practical experience

Networking with leaders

Job summary

Cagayan State University invites a paid Summer 2027 internship in Irving, TX for students pursuing CS/SE/DS/ML-related degrees. You will leverage AI tools to analyze documents, craft prompts, and help build automation workflows supporting reporting and analytics.

The role emphasizes quality assurance of AI outputs, strong communication, and collaboration with cross-functional teams to deliver repeatable AI-driven processes.

Qualifications

• Familiarity with AI concepts and ML basics.
• Hands-on experience using AI for document analysis or reporting is preferred.
• Proficiency in structured prompting techniques and QA review.

Responsibilities

• Use AI tools to summarize, classify, and analyze documents and reports.
• Apply prompt engineering to produce consistent AI outputs.
• Assist in building AI automation workflows for reporting and analysis.
• Review AI outputs for accuracy and data integrity.
• Support creation of AI-generated visuals and diagrams.

Skills

AI concepts

Prompt engineering

Documentation

Communication

Analytical thinking

Education

Bachelor’s or Master’s in CS/SE/DS/ML/Math

Tools

Python

ServiceNow

Job description

Your Role

Here’s what you will be doing:

• Use AI tools and large language models (LLMs) to summarize, classify, and analyze documents and reports.
• Apply prompt engineering techniques to generate consistent, repeatable AI outputs.
• Assist in building and maintaining AI automation workflows for reporting and analysis.
• Review, validate, and refine AI-generated content to ensure accuracy and data integrity.
• Support creation of AI-generated visual content, diagrams, and concept imagery.
• Assist with AI-supported projects that will integrate with the ServiceNow platform.
• Collaborate with cross-functional teams to support AI-powered reporting needs.
• Document workflows, prompts, and processes for repeatable use and continuous improvement.

About You

The company is looking for candidates with:

• Currently pursuing a Bachelor's or Master's degree in Computer Science, Software Engineering, Data Science, Machine Learning, Mathematics, or a related field, with an expected graduation date at least one semester and no more than one year after the internship.
• Foundational knowledge of artificial intelligence, machine learning concepts, and AI tools.
• Hands‑on experience using AI for document analysis, text summarization, data extraction, and reporting.
• Basic understanding of prompt engineering and structured prompting techniques.
• Strong written communication, analytical skills, and attention to detail.
• Ability to review AI outputs for quality assurance and make necessary adjustments.
• Strong organizational skills and ability to follow defined workflows.

Compensation & Benefits

• Paid internship during Summer 2027.
• Opportunity to gain practical experience and develop in-demand skills.
• Build professional network and learn from senior leaders.