ServiceNow Developer TS/SCI with Poly | ITSM & ITAM Expert

AT&T; Columbia (MD); On-site; USD 98,100 - 263,200; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

401(k) plan

Tuition reimbursement program

Paid Time Off and Holidays

Paid Parental Leave

Paid Caregiver Leave

Adoption Reimbursement

Disability Benefits

Life and AD&D Insurance

Employee wellness programs

Employee discounts

Job summary

AT&T Global Public Sector is seeking a mid-level ServiceNow Software Developer in Columbia, MD to design, develop, test, and deploy custom ServiceNow solutions. You will work with framework managers, senior leaders, customers, and technical teams to translate business needs into reliable platform solutions.

The role requires office presence at least 5 days/week in Columbia and offers extensive benefits including medical/dental/vision, a 401(k), tuition reimbursement, generous PTO, parental and

Qualifications

• Bachelor's degree in Computer Science, Information Systems, or related field (or equivalent experience).
• 2-5 years of ServiceNow development experience.
• Proficiency in JavaScript.
• Strong analytical, troubleshooting, and problem-solving skills.
• DoD 8570 Certification: Security+.
• ServiceNow Certified System Administrator (CSA).
• Strong knowledge of HTML and CSS.
• Understanding of CMDB concepts and asset lifecycle management.
• Experience supporting ServiceNow ITSM and ITAM applications.
• Experience with ServiceNow development, including Catalog Page configuration, Client Scripts, UI Policies, Business Rules, Script Includes, UI Pages, UI Actions, Glide API, Flow Designer, ACLs.
• Knowledge of SQL and relational database concepts.
• Familiarity with Agile development methodologies.
• Familiarity with version control processes.

Responsibilities

• Design, develop, test, and deploy custom applications and enhancements within the ServiceNow platform.
• Support and maintain IT Asset Management (ITAM), Configuration Management Database (CMDB), and IT Service Management (ITSM) processes and applications.
• Partner with business stakeholders, managers, customers, and technical teams to gather, refine, and implement software development requirements.
• Provide ServiceNow technical support, consultation, and troubleshooting for platform users and stakeholders.
• Troubleshoot and resolve system defects, performance issues, and configuration challenges.
• Create and maintain technical documentation, reports, and user-facing support materials.
• Participate in User Acceptance Testing, Technical Exchange Meetings, platform upgrades, and Agile development activities.

Skills

JavaScript

Analytical thinking

Troubleshooting

Problem solving

Education

Bachelor's degree in Computer Science, Information Systems, or related field

Tools

ServiceNow

SQL

HTML

CSS

Glide API

Job description

AT&T Global Public Sector is seeking a mid-level ServiceNow Software Developer in Columbia, MD to design, develop, test, and deploy custom ServiceNow solutions. You will work with framework managers, senior leaders, customers, and technical teams to translate business needs into reliable platform solutions.

The role requires office presence at least 5 days/week in Columbia and offers extensive benefits including medical/dental/vision, a 401(k), tuition reimbursement, generous PTO, parental and