ServiceNow Developer [JOB ID: 20250609]

Phoenix Cyber; Mississippi; Remote; USD 90,000 - 120,000; Full time

Job summary

Phoenix Cyber is seeking a skilled ServiceNow Developer for a fully remote position. This role involves supporting customers’ configuration and development objectives while ensuring security compliance and managing various administrative tasks within the ServiceNow platform. The ideal candidate will possess extensive ServiceNow experience, a thorough understanding of software development, and necessary security clearances, contributing to strengthening cybersecurity solutions for a national audience.

Qualifications

• 5+ years of Software Development experience required.
• 3+ years of ServiceNow Development experience preferred.
• Secret/TS Security Clearance required.

Responsibilities

• Configure and customize core ServiceNow modules like GRC, ITSM, ITOM, etc.
• Design, develop, and implement custom ServiceNow applications.
• Participate in Agile development processes.

Skills

Java

Integration

API Development

ServiceNow Business Rules

Client Scripting

Agile DevSecOps

Education

ServiceNow Certified System Administrator

CompTIA Security+

Certified Scrum Master (CSM) or ICAgile Certified

Job description

Phoenix Cyber is seeking a skilled ServiceNow Developer to support our customers’ configuration and development objectives. This is a fully remote position. A successful ServiceNow Developer will demonstrate competency in ServiceNow and understand the full implementation cycle of ServiceNow while upholding the highest standard of ethical behavior.

Qualifications

• 5+ years of Software Development experience
• 3+ years of ServiceNow Development experience
• Understanding of Java, Integration, and API Development experience
• Experience in development, implementation, and deployment of ServiceNow modules using Agile DevSecOps techniques in a client environment
• Experience with ServiceNow platform capabilities in a client environment
• Experience with ServiceNow Business Rules and scripting
• Secret/TS Security Clearance required
• CompTIA Security+
• ServiceNow Certified System Administrator
• Certified Scrum Master (CSM) or ICAgile Certified

Responsibilities

• Configure and customize core ServiceNow modules such as GRC, ITSM, ITOM, HR, CSM, or other applications
• Design, develop, and implement custom ServiceNow applications to meet business needs
• Gather requirements, understand business needs, and translate them into technical solutions within ServiceNow
• Create workflows and automated processes using ServiceNow's Flow Designer, Workflow Editor, and Business Rules
• Build and customize UI components using ServiceNow’s UI policies, UI actions, client scripts, and Glide scripting
• Manage platform administration tasks including user access, system configuration, and performance monitoring
• Perform testing and support user acceptance testing
• Maintain technical documentation such as design documents and user guides
• Provide support and maintenance for existing ServiceNow implementations
• Participate in Agile development processes
• Stay updated with the latest ServiceNow releases and features
• Ensure security compliance in development and data handling
• Collaborate with IT teams for system integration
• Troubleshoot and resolve ServiceNow issues
• Develop integrations using REST, SOAP, and other technologies

Phoenix Cyber is a national provider of cybersecurity services, supporting organizations to strengthen their security posture.

Phoenix Cyber is an equal opportunity employer and participates in E-Verify. For more information, visit https://www.e-verify.gov/