ServiceNow Developer

CGS Federal (Contact Government Services); United States; On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Health, Dental, and Vision

Life Insurance

401(k)

Flexible Spending Account

Paid Time Off

Job summary

A federal support services company is seeking a ServiceNow Developer to enhance technical support for a federal agency. The role requires proficiency in Angular.JS, JavaScript, and SQL. Ideal candidates will have 2+ years of ServiceNow development experience, a relevant Bachelor's degree, and strong communication skills. Additionally, the position offers benefits such as health insurance, a 401(k) plan, and paid time off. Candidates will work in an Agile environment, contributing to ServiceNow application development and functionality improvements.

Qualifications

• 3–7 years related experience.
• 2+ years ServiceNow development experience.
• ServiceNow Certified System Administrator (CSA) certification.

Responsibilities

• Utilize Angular.JS, JavaScript, SQL for ServiceNow development.
• Support discovery and requirements gathering for ServiceNow.
• Refactor ServiceNow software customizations during major updates.

Skills

Angular.JS

JavaScript

SQL

ServiceNow development

Agile development

Communication skills

Education

Bachelor’s degree in a related field

Job description

Employment Type: Full‑time, Mid‑level

Department: Information Technology

CGS is seeking a ServiceNow Developer to join our team supporting a wide‑ranging technical support initiative for a large federal agency.

Skills and attributes for success

• Utilize Angular.JS, JavaScript, SQL and related technologies for ServiceNow development
• Support the discovery, requirements gathering, and the build out of core ServiceNow functionality
• Implement multiple HR Service Requests within the HRSD scope in ServiceNow
• Develop applications to facilitate employee service requests to HR and HR fulfillment process
• Refactor ServiceNow software customizations during ServiceNow major updates
• Collaborate with fellow developers and business analysts in an Agile development environment
• Understand backend configuration of ServiceNow Design tests and build test data
• Support configuration, change, and release management
• Maintain responsibility for the completion and accuracy of work products

Qualifications

• A Bachelor’s degree in a related field
• 3–7 years related experience
• 2+ years ServiceNow development experience
• ServiceNow Certified System Administrator (CSA) certification
• Experience creating reports/dashboards, customized forms, and workflows in ServiceNow
• Experience working with Agile Development and Test Management applications of ServiceNow
• Excellent communication skills, written and verbal
• Experience working in an Agile project environment with an emphasis on frequently delivering functional software releases at a sustainable pace

Desired experience (Ideally you will have)

• Hands‑on experience with the ServiceNow HR Service Delivery application
• Familiarity with Human Resources business processes
• Experience with business analysis or requirements gathering

Benefits

• Health, Dental, and Vision
• Life Insurance
• 401(k)
• Flexible Spending Account (Health, Dependent Care, and Commuter)
• Paid Time Off and observance of State/Federal holidays

Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.