ServiceNow Developer

CGS Federal (Contact Government Services); New York (NY); On-site; USD 100,000 - 130,000; Full time

Benefits offered by this job

Health, Dental, and Vision

Life Insurance

401k

Flexible Spending Account

Paid Time Off

Job summary

CGS Federal (Contact Government Services) is seeking a ServiceNow Developer for their team in New York to support a technical initiative for a large Federal agency. The ideal candidate will bring their expertise in ServiceNow development, collaborating in an Agile environment to implement HR functional solutions.

This position requires a Bachelor’s degree and relevant experience in ServiceNow. Strong communication skills and a CSA certification are essential. Benefits include health, dental, vision insurance, and a 401k.

Qualifications

• 3-7 years related experience.
• 2+ years ServiceNow development experience.
• ServiceNow Certified System Administrator (CSA) certification.

Responsibilities

• Utilize Angular.JS, JavaScript, SQL for ServiceNow development.
• Support requirements gathering for core ServiceNow functionality.
• Implement HR Service Requests within the HRSD scope.

Skills

ServiceNow development

Angular.JS

JavaScript

SQL

Agile Development

Communication skills

Education

Bachelor’s degree in a related field

Tools

ServiceNow

Job description

Employment Type

Full-Time, Mid‑Level

Department

Information Technology

Overview

CGS is seeking a ServiceNow Developer to join our team supporting a wide‑ranging technical support initiative for a large Federal agency.

Responsibilities

• Utilize Angular.JS, JavaScript, SQL and related technologies for ServiceNow development
• Support the discovery, requirements gathering, and the build out of core ServiceNow functionality
• Implement multiple HR Service Requests within the HRSD scope in ServiceNow
• Develop applications to facilitate Employee service requests to HR and HR fulfillment process
• Refactor ServiceNow software customizations during ServiceNow major updates
• Collaborate with fellow developers and business analysts in an Agile development environment
• Understand backend configuration of ServiceNow Design tests and build test data
• Support configuration, change, and release management
• Maintain responsibility for the completion and accuracy of work products

Qualifications

• A Bachelor’s degree in a related field
• 3‑7 years related experience
• 2+ years ServiceNow development experience
• ServiceNow Certified System Administrator (CSA) certification
• Experience creating reports/dashboards, customized forms, and workflows in ServiceNow
• Experience working with Agile Development and Test Management applications of ServiceNow
• Excellent communication skills, written and verbal

Preferred Qualifications

• Hands‑on experience with the ServiceNow HR Service Delivery application
• Familiarity with Human Resources business processes
• Experience with business analysis or requirements gathering

Benefits

• Health, Dental, and Vision
• Life Insurance
• 401k
• Flexible Spending Account (Health, Dependent Care, and Commuter)
• Paid Time Off and Observance of State/Federal Holidays

Equal Opportunity

Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.