ServiceNow Developer

TaskVerse; United States; Presencial; USD 120.000 - 150.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid time off

Medical, dental, and vision insurance

401(k)

Descripción de la vacante

ITC Digital Solutions, LLC seeks a Senior ServiceNow Developer to design, develop, configure, and implement enterprise ServiceNow applications and enhancements for a federal customer. You will translate requirements into scalable technical solutions and mentor junior team members.

In this role, you will ensure alignment with security, governance, and federal compliance requirements, while collaborating with stakeholders, administrators, and business teams to deliver reliable, scalable platform

Formación

• Five years of hands-on ServiceNow development experience.
• Experience supporting federal government clients and programs.
• Strong analytical, troubleshooting, and communication skills.

Responsabilidades

• Design, develop, configure, and implement ServiceNow apps, modules, and workflows.
• Support multiple platform instances and domains for internal and external customers.
• Participate in Agile/Scrum ceremonies and iterative development.
• Advise stakeholders on platform design, architecture, and best practices.

Conocimientos

JavaScript

ServiceNow scripting

Agile/Scrum

Data analysis

Communication

Educación

Bachelor's degree in CS/IS/Engineering or related field

Herramientas

ServiceNow

Descripción del empleo

About The Company

ITC Digital Solutions, LLC, a division of ITC Federal, delivers advanced technology solutions that help federal agencies modernize systems, harness data and artificial intelligence, and adopt emerging technologies in support of their missions. Building on more than two decades of public-sector experience, the organization provides expertise in IT strategy, application development and testing, digital modernization, data and AI, and technology transformation. Its teams support civilian, health, national security, and defense agencies with solutions designed to meet complex operational needs.

Senior ServiceNow Developer

About The Company

ITC Digital Solutions, LLC, a division of ITC Federal, delivers advanced technology solutions that help federal agencies modernize systems, harness data and artificial intelligence, and adopt emerging technologies in support of their missions. Building on more than two decades of public-sector experience, the organization provides expertise in IT strategy, application development and testing, digital modernization, data and AI, and technology transformation. Its teams support civilian, health, national security, and defense agencies with solutions designed to meet complex operational needs.

About The Role

ITC Digital Solutions is seeking a motivated, mission-focused Senior ServiceNow Developer to support a federal customer. In this role, you will design, develop, configure, and implement enterprise ServiceNow applications and enhancements that improve operational efficiency and service delivery. You will work with stakeholders, administrators, architects, and business teams to translate requirements into scalable technical solutions. As a senior member of the delivery team, you will contribute technical guidance, promote platform best practices, and help ensure solutions meet security, governance, and federal compliance requirements.

Qualifications

Applicants must be able to obtain a U.S. government security clearance and have a bachelor’s degree in computer science, information systems, engineering, or a related field, or equivalent experience. At least five years of hands-on ServiceNow development experience, including experience supporting federal government clients and programs, is required. Candidates should have strong JavaScript and ServiceNow scripting skills, experience translating business requirements into implemented technical solutions, and experience working in Agile/Scrum environments. Strong analytical, troubleshooting, communication, and problem-solving skills are essential. Preferred qualifications include knowledge of Service Catalog, Service Portal, Incident Management, Knowledge Management, reporting, and dashboards; experience with ITSM, ITAM, CMDB, enterprise-scale environments, data analysis, data modeling, and large datasets; and familiarity with ITIL, SDLC principles, platform performance optimization, and governance. ServiceNow Certified Application Developer certification is desirable. Additional ServiceNow certifications and ITIL Foundation certification are preferred. Familiarity with PMP, PRINCE2, or related project management methodologies is an advantage.

Responsibilities

Design, develop, configure, and implement ServiceNow applications, modules, custom functionality, workflows, and integrations. Support multiple platform instances and domains for internal and external customers, working independently and collaboratively with technical delivery teams. Participate in Agile/Scrum ceremonies and iterative development. Advise stakeholders on platform design, architecture, development standards, and best practices. Gather and analyze requirements with business, systems, and technology partners, then develop maintainable solutions. Create and maintain Business Rules, Script Includes, Client Scripts, Access Control Lists, Workflow Activities, UI Policies, Catalog Items, and Catalog Workflows. Support deployments and rollouts of applications and enhancements, troubleshoot platform issues, and identify opportunities to strengthen performance, scalability, and reliability. Maintain technical documentation, support knowledge transfer, and contribute to continuous improvement while ensuring alignment with security, governance, and applicable federal requirements.

Benefits

The base salary range for the tagged location is $120,000-$150,000. Compensation decisions may consider location, education, qualifications, certifications, experience, skills, seniority, performance, and organizational needs; the range may be adjusted, and individual offers may fall outside it. Full-time regular employees are eligible for paid time off, medical, dental, and vision insurance, a 401(k), and other benefits available to eligible employees. Any bonus or other discretionary compensation is subject to the company's discretion and applicable law. U.S. applicants must have work authorization that does not require current or future visa sponsorship. ITC may capture interview video or screenshots for identity verification during hiring and onboarding.

Equal Opportunity

ITC Digital Solutions, LLC is an equal opportunity employer. All qualified applicants will be considered based on their skills and merit, including protected veterans. The company does not discriminate against employees or applicants for inquiring about, discussing, or disclosing their own pay or the pay of others, subject to the exceptions in 41 CFR 60-1.35(c) for individuals with access to compensation information as part of their essential job functions.