ServiceNow Developer

Ampcus, Inc; Raritan (NJ); On-site; USD 100,000 - 150,000; Full time

Job summary

Ampcus Inc. is seeking a skilled ServiceNow Application Developer to design, build, and deploy custom apps across ITSM, ITOM, and ITAM.

The ideal candidate will have strong ServiceNow platform development experience, JavaScript proficiency, and expertise in workflow automation, system integrations, and application configuration. Responsibilities include designing and developing custom apps, builds on the ServiceNow ecosystem, implementing CSDM data quality, and integrating with external systems

Qualifications

• Bachelor's degree in Computer Science, IT, or related field or equivalent experience.
• 3–5+ years in software development with 1–3+ years on ServiceNow platform development.
• Strong proficiency in JavaScript, HTML, CSS, XML, and REST/SOAP APIs.
• Knowledge of ITSM, ITOM, and ITAM modules in ServiceNow.
• Experience building custom ServiceNow apps, scripts, integrations, and automated workloads.

Responsibilities

• Design and develop custom applications, data models, UIs, and role-based access controls.
• Build scoped apps, Service Portal widgets, and automated workflows using JavaScript and Flow Designer.
• Follow CSDM to ensure CI data quality and visibility.
• Configure ITSM processes (Incident, Problem, Change, Request) and ITAM/ITOM capabilities.
• Develop server-side and client-side scripts (GlideScript, Business Rules, UI Policies, Script Includes).
• Create and maintain automated workflows, approvals, and SLAs using Flow Designer.
• Integrate ServiceNow with third-party systems via REST, SOAP, and Integration Hub.
• Develop Service Portal pages, Service Catalogs, and custom workspaces using UI Builder.
• Perform unit, integration, and UAT testing with ATF before production.

Skills

JavaScript

HTML/CSS

REST APIs

SOAP APIs

Workflow automation

Education

Bachelor's degree in Computer Science or related

Tools

Flow Designer

ServiceNow Platform

Job description

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.

Job Title: ServiceNow Developer

Location(s): New Jersey, NJ or Tempe, AZ

Job Summary

We are seeking a skilled ServiceNow Application Developer to design, build, and deploy custom applications and capabilities across IT Service Management (ITSM), IT Operations Management (ITOM), and IT Asset Management (ITAM). The ideal candidate will have strong ServiceNow platform development experience, proficiency in JavaScript and Glide APIs, and expertise in workflow automation, system integrations, and application configuration.

Key Responsibilities

• Design and develop custom applications, including data models, user interfaces, and role-based access controls.
• Build custom scoped applications, Service Portal widgets, and automated workflows using JavaScript, Glide APIs, and Flow Designer.
• Follow the Common Service Data Model (CSDM) to ensure high-quality configuration item (CI) data and visibility.
• Configure and enhance ITSM processes, including Incident, Problem, Change, and Request Management, along with ITAM and ITOM capabilities.
• Develop server-side and client-side scripts using JavaScript, GlideScript, Business Rules, UI Policies, and Script Includes.
• Develop and maintain automated workflows, approval processes, and Service Level Agreements (SLAs) using Flow Designer.
• Integrate ServiceNow with third-party enterprise systems and databases using REST, SOAP, and Integration Hub.
• Design and develop user-friendly Service Portal pages, Service Catalogs, and custom workspaces using UI Builder.
• Perform unit, integration, and user acceptance testing (UAT) using the Automated Test Framework (ATF) before production deployment.

Required Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a closely related discipline, or an equivalent combination of education and practical experience.
• Typically 3-5+ years of software development experience, including at least 1-3 years focused on ServiceNow platform development.
• Strong proficiency in JavaScript, HTML, CSS, XML, and REST/SOAP APIs.
• Knowledge of ServiceNow core modules, including ITSM, ITOM, and ITAM.
• Experience developing custom ServiceNow applications, scripts, integrations, and automated workloads.
• Strong problem-solving, stakeholder management, and cross-functional communication skills.

Preferred Qualifications

• ServiceNow Certified Application Developer (CAD) certification.
• ServiceNow Certified Implementation Specialist (CIS) certification in ITSM, ITOM, or ITAM.

Work Arrangement

• Onsite position in New Jersey or Tempe, Arizona.

Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.