ServiceNow Developer

ICONMA; Myrtle Point (OR); Remote; USD 80,000 - 120,000; Full time

Job summary

A renowned retail cosmetics company is seeking a skilled ServiceNow Developer to work remotely. The role involves developing integrations, automating tasks, managing performance, and ensuring compliance. Ideal candidates should have strong expertise in ServiceNow architecture and scripting, along with familiarity with ITIL best practices. Competitive health benefits and growth opportunities are offered.

Benefits

Health Benefits

Referral Program

Growth and advancement opportunities

Qualifications

• Expertise in ServiceNow architecture including tables, scripts, workflows, and ACLs.
• Proficiency in JavaScript for scripting within the ServiceNow platform.
• Knowledge of ITIL best practices specific to IT service management.

Responsibilities

• Integrate and automate IT tasks using ServiceNow tools.
• Manage performance and troubleshoot issues using debug tools.
• Ensure compliance with governance frameworks and security measures.

Skills

ServiceNow Platform Expertise

JavaScript

Integration with third-party systems

Scripting and Development

ITIL best practices

Tools

ServiceNow

REST/SOAP APIs

AngularJS

Job description

Overview

Our Client, a Retail Cosmetics company, is looking for a ServiceNow Developer for a remote location.

Responsibilities

• Integration & Automation
  • Integration Hub for no-code/low-code integrations.
  • Orchestration for automating IT tasks.
  • MID Server for integrations with on-premise systems.
• Performance & Troubleshooting
  • Debugging tools like Script Debugger and System Logs.
  • Optimizing performance of scripts and queries.
  • Managing and maintaining Instance Health.
• Security & Compliance
  • Role-based Access Control (RBAC).
  • Data protection and encryption.
  • Compliance with governance frameworks.
• Reporting & Analytics
  • Creating Dashboards, Reports, and Performance Analytics.
  • Knowledge of CMDB reporting and SLA tracking.

Requirements

• ServiceNow Platform Expertise
  • Understanding of ServiceNow architecture (tables, scripts, workflows, ACLs, etc.).
  • Familiarity with ServiceNow ITSM modules (Incident, Problem, Change, Request, CMDB).
  • Experience with ServiceNow App Engine for custom applications.
• Scripting & Development
  • JavaScript (primary language for scripting in ServiceNow).
  • Glide API (GlideRecord, GlideSystem, GlideAjax, etc.).
  • Business Rules, Script Includes, UI Policies, Client Scripts, Workflow Scripts.
  • Service Portal development using AngularJS, HTML, CSS.
  • Integration with third-party systems using REST/SOAP APIs.
• Configuration & Administration
  • Configuring Workflows, Flow Designer, and Automation Rules.
  • Setting up Forms, Fields, and UI Actions.
  • Managing Access Control Rules (ACLs).
  • Understanding Service Catalog & Request Management.
• ITSM & ITIL Knowledge
  • Familiarity with ITIL best practices (especially Incident, Change, Problem, and Asset Management).
  • Experience with SLA configurations and notifications.

Why Should You Apply?

• Health Benefits
• Referral Program
• Excellent growth and advancement opportunities

As an equal opportunity employer, ICONMA provides an employment environment that supports and encourages the abilities of all persons without regard to race, color, religion, gender, sexual orientation, gender identity or express, ethnicity, national origin, age, disability status, political affiliation, genetics, marital status, protected veteran status, or any other characteristic protected by federal, state, or local laws.