ServiceNow Developer

Robotic Technologies Automation; Chicago (IL); Presencial; USD 110.000 - 150.000; Jornada completa

Descripción de la vacante

Robotic Technologies Automation in Chicago is seeking an experienced ServiceNow Developer to design, build, and optimize enterprise ServiceNow applications. You will implement ITSM, ITOM, HRSD, and CSM modules, develop scripts, workflows, integrations, and ensure security, performance, and production support.

You will collaborate with business analysts and technical teams to deliver reliable solutions and continuous improvements across the platform.

Formación

• Hands-on design, development and configuration of ServiceNow applications.
• Proven experience with ITSM modules and Service Catalog.
• Experience creating Business Rules, Client Scripts, and Script Includes.

Responsabilidades

• Design, develop, configure, and customize ServiceNow applications.
• Develop modules such as ITSM, ITOM, ITBM, HRSD, and CSM.
• Work on Incident, Problem, Change, Request, and Knowledge Management.

Conocimientos

ServiceNow development

ITSM modules

Service Catalog

Business Rules

Client Scripts

Script Includes

Flow Designer

REST/SOAP API

CMDB

Agile/Scrum

Debugging

Descripción del empleo

US Citizen, Green Card, H-1B, OPT-EAD, CPT, Other

Work Authorization:US Citizen, Green Card, OPT-EAD, CPT, H-1B, H4-EAD, OtherJob Summary:

We are looking for an experienced ServiceNow Developer responsible for designing, developing, implementing, and maintaining ServiceNow applications and solutions. The ideal candidate should have strong experience with ServiceNow modules, workflows, integrations, scripting, and platform customization.

• Design, develop, configure, and customize ServiceNow applications.
• Develop and maintain ServiceNow modules such as ITSM, ITOM, ITBM, HRSD, and CSM.
• Work on Incident, Problem, Change, Request, and Knowledge Management.
• Develop Client Scripts, Business Rules, Script Includes, and UI Policies.
• Configure Service Catalog, Record Producers, and Catalog Items.
• Develop workflows and Flow Designer automation.
• Create and maintain ServiceNow integrations using REST and SOAP APIs.
• Work with IntegrationHub and MID Server configurations.
• Develop UI Pages, UI Actions, UI Macros, and Service Portal components.
• Customize forms, tables, views, and application modules.
• Implement access controls (ACLs) and role-based security.
• Troubleshoot platform issues and optimize application performance.
• Collaborate with business analysts, administrators, and technical teams.
• Participate in code reviews, testing, deployment, and production support.

Required Technical Skills

• Strong experience with ServiceNow platform development.
• Experience with ITSM modules and Service Catalog.
• Hands-on experience with Business Rules, Client Scripts, and Script Includes.
• Knowledge of Flow Designer and Workflow Editor.
• Experience with REST API, SOAP API, and web services.
• Understanding of CMDB and Configuration Management.
• Experience with ServiceNow upgrades and application deployments.
• Knowledge of Agile/Scrum methodologies.
• Strong debugging and problem-solving skills.

We are an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, national origin, citizenship/ immigration status, veteran status, or any other status protected under federal, state, and local law.