ServiceNow Business Process Consultant – Secret Clearance

Alldus International Consulting Ltd; Cambridge (MA); On-site; USD 80,000 - 120,000; Full time

Job summary

An elite ServiceNow partner is seeking a Business Process Consultant to join their dynamic team in Cambridge. In this role, you will leverage your extensive experience to analyze and optimize business processes using ServiceNow SPM solutions. Your expertise will be vital in facilitating stakeholder workshops, creating process documentation, and supporting organizations in their digital transformation journey. This opportunity offers a chance to work with a forward-thinking company that values innovation and excellence, making a significant impact on their operational efficiency and effectiveness. If you are passionate about process optimization and have a strong background in ServiceNow, this role is perfect for you.

Qualifications

• 5+ years of business process consulting experience required.
• Deep knowledge of ServiceNow SPM (ITBM) and ITSM workflows.

Responsibilities

• Analyze and optimize business processes within ServiceNow SPM.
• Facilitate stakeholder workshops to define requirements.

Skills

Business Process Consulting

ServiceNow SPM (ITBM)

ITSM Workflows

Facilitation Skills

Communication Skills

ServiceNow Certifications

US Citizenship

Active Secret Clearance

Tools

ServiceNow

Job description

Our client, an elite ServiceNow partner, is hiring a ServiceNow Business Process Consultant to join the team on a contract basis in Cambridge, MA. The successful candidate will be responsible to help the company optimize processes through ServiceNow SPM solutions.

Responsibilities

1. Analyze and optimize business processes within ServiceNow SPM.
2. Facilitate stakeholder workshops to define requirements and implement best practices.
3. Create process documentation and change management strategies.
4. Support organizations in achieving digital transformation goals.

Skillset

1. 5+ years of business process consulting experience.
2. Deep knowledge of ServiceNow SPM (ITBM) and ITSM workflows.
3. Strong facilitation and communication skills.
4. ServiceNow certifications preferred.
5. US Citizen with Active Secret Clearance required.