ServiceNow Business Analyst Intern

Canadian Health Systems Inc.; Providence (RI); Remote; USD 28,000 - 41,000; Part time

Job summary

CHS Inc. is seeking a ServiceNow Software Engineer Intern to join our Information Technology team. You’ll contribute to a variety of projects that range in scale and complexity while gaining practical experience and mentorship from senior leaders.

This internship is primarily remote with occasional onsite visits to Inver Grove Heights, MN as needed. You’ll apply JavaScript, ITIL/ITSM, and DevOps concepts in a collaborative, scrum-driven environment that values problem solving and clear

Qualifications

• Currently pursuing a Bachelor or Graduate degree in Business Management, Information Management, Computer Science, or other STEM degree program.

Responsibilities

• Join Enterprise Services Management Platform team to deliver ServiceNow AI system modifications for ITSM.
• Understand requirements and formulate solutions in ServiceNow to support business needs.
• Develop an understanding of business processes, integration technologies and team guidelines and standards.
• Help ensure common understanding within the team on business needs and goals and ensure the team’s solutions address the core business needs.
• Adhere to scrum/agile processes as determined by a senior team member.
• Collaborate with business units to deliver ServiceNow solutions.
• Work with ESM team to deploy solutions into a production environment.

Skills

JavaScript

Scrum/Agile

ITIL/ITSM

DevOps

CI/CD

SDLC

Communication

Analytical thinking

Workflow understanding

Education

Bachelor/Graduate degree in IT or STEM

Tools

Azure DevOps

Job description

CHS Inc. is a leading global agribusiness owned by farmers, ranchers and cooperatives across the United States that provides grain, food and energy resources to businesses and consumers around the world. We serve agriculture customers and consumers across the United States and around the world. Most of our employees are in the United States, but today we have employees in 19 countries. At CHS, we are creating connections to empower agriculture.

Summary

Through an internship with CHS, you’ll contribute to meaningful projects that support agriculture, strengthen communities, and help advance a global business. Our paid internship program offers an opportunity to build practical skills, grow your leadership capabilities, and see how your ideas can make an impact. You’ll work alongside experienced professionals and connect with mentors, industry experts and senior leaders, while gaining career insights, building relationships and exploring how CHS businesses work together to empower agriculture.

CHS has an exciting opportunity in our Information Technology group. We are looking for a ServiceNow Software Engineer Intern to help support a variety of projects that will range in scale and complexity. Candidate must have excellent communication skills, both verbal and written, strong analytical and problem-solving skills and possess the willingness to learn new technologies and concepts. This position will function in a team-oriented environment and adhere to project timelines.

This role is primarily remote, with the expectation of being onsite at our Inver Grove Heights, MN office a few times each month.

Responsibilities

• Join Enterprise Services Management Platform team to deliver ServiceNow Artificial Intelligence (AI) system modifications for Information Technology Systems Management (ITSM) space.
• Understand requirements and work with team to formulate solutions in ServiceNow to support business needs.
• Develop an understanding of business processes, integration technologies and team guidelines and standards.
• Help ensure common understanding within the team on business needs and goals and ensure the team’s solutions address the core business needs
• Adhere to scrum/agile processes as determined by a senior team member.
• Collaborate with business units to deliver ServiceNow solutions.
• Work with ESM team to deploy solutions into a production environment.

Minimum Qualifications (required)

• Currently pursuing a Bachelor or Graduate degree in Business Management, Information Management, Computer Science, or other STEM degree program.

Additional Qualifications

• Knowledge of programming and/or scripting languages, such as JavaScript.
• Familiarity with Scrum and Agile methodologies.
• Understanding of ITIL, DevOps, and ITSM practices.
• Knowledge of CI/CD pipeline development, including experience with Azure DevOps.
• Solid understanding of the software development lifecycle.
• Strong problem-solving and communication skills.
• Strong analytical and interpretive skills.
• Basic understanding of workflows and business processes.

CHS offers a competitive total rewards package. Compensation includes base wage and, depending upon position, may include other earnings such as bonus, incentives and commissions. Actual pay offered will vary based on multiple factors which may include, without limitation, experience, education, training, specialized skills and certifications, minimum wage/salary requirements under local law.

If eligibility requirements are met, you may participate in 401(k).

CHS is an Equal Opportunity Employer/Veterans/Disability.