ServiceNow Business Analyst

Blue Rose Consulting Group, Inc.; Washington (District of Columbia); Híbrido; USD 90.000 - 120.000; Jornada completa

Descripción de la vacante

Blue Rose Consulting Group, Inc. seeks a ServiceNow Business Analyst to support federal programs in the Washington, DC area. The role sits at the intersection of business operations and technology, analyzing processes and translating requirements into actionable solutions.

Ideal candidates bring foundational ServiceNow experience, Agile knowledge, and strong analytical and communication skills. The position emphasizes collaboration with stakeholders and bridging business needs with IT

Formación

• 1–3 years of experience with ServiceNow.
• 1–3 years of experience with Agile fundamentals or methodologies.
• Demonstrated ability to analyze business processes, systems, and their integration with technology.
• Experience gathering, evaluating, and documenting business or customer requirements.
• Active Secret security clearance.
• Ability to work on-site in the Washington, DC / Rosslyn, VA area.

Responsabilidades

• Analyze business processes and identify opportunities for improvement.
• Gather and document customer and business requirements.
• Support the development of future-state processes and business solutions.
• Apply ServiceNow knowledge to support analysis, requirements gathering, and IT-enabled solutions.
• Work within Agile environments to support project objectives and evolving requirements.
• Collaborate with project teams and business partners to ensure clear understanding of requirements.

Conocimientos

ServiceNow

Agile fundamentals

Requirements gathering

Business analysis

Stakeholder collaboration

Herramientas

ServiceNow

Descripción del empleo

Location: Washington, DC / Rosslyn, VA
Work Arrangement: On-Site/Hybrid
Security Clearance: Active Secret
Citizenship Requirement: U.S. Citizenship Required

About Blue Rose Consulting Group

People First. Mission Always.

Blue Rose Consulting Group, Inc. (Blue Rose) is a mission-driven federal contractor dedicated to delivering innovative solutions that support our clients and the communities they serve. We believe exceptional outcomes start with exceptional people, and we are committed to building teams where talented professionals can grow, contribute, and make a meaningful impact.

About the Opportunity

Turn Business Needs into Technology Solutions That Make a Difference.

Blue Rose is seeking a ServiceNow Business Analyst to support federal programs in the Washington, DC / Rosslyn, VA area.

In this role, you will work at the intersection of business operations and technology, analyzing organizational processes, identifying customer requirements, and supporting the development of effective business solutions.

The ideal candidate brings foundational experience with ServiceNow and Agile methodologies, strong analytical skills, and the ability to translate business needs into actionable requirements. You will help bridge the gap between current-state processes and future-state solutions while supporting mission-critical federal initiatives.

What You'll Do

As a ServiceNow Business Analyst, you will play an important role in aligning business objectives with technology solutions.

Analyze Business Processes: Evaluate organizational processes, systems, and business models to identify opportunities for improvement.

Gather and Document Requirements: Collaborate with stakeholders to identify, assess, and document customer and business requirements.

Support Process Improvement: Assess current-state workflows and help define future-state processes and business solutions.

Leverage ServiceNow: Apply ServiceNow knowledge to support business analysis, requirements gathering, and technology integration activities.

Support Agile Delivery: Work within Agile environments to support project objectives and evolving business requirements.

Research and Evaluate Solutions: Gather, analyze, and synthesize business and technical information to inform project decisions.

Bridge Business and Technology: Support alignment between customer needs, operational processes, and technology capabilities.

Collaborate with Stakeholders: Work with project teams and business partners to ensure requirements are clearly understood and effectively communicated.

What You'll Bring

Required Qualifications

1–3 years of experience with ServiceNow.

1–3 years of experience with Agile fundamentals or methodologies.

Demonstrated ability to analyze business processes, systems, and their integration with technology.

Experience gathering, evaluating, and documenting business or customer requirements.

Ability to assess current-state environments and contribute to future-state process development.

Strong research, analytical, and information-synthesis skills.

Effective communication, collaboration, and problem-solving abilities.

Active Secret security clearance.

Ability to work on-site in the Washington, DC / Rosslyn, VA area.

Why Join Blue Rose?

At Blue Rose, your work has purpose. You'll have the opportunity to strengthen your ServiceNow and business analysis expertise while contributing to meaningful federal missions.

We offer a collaborative, people-focused environment where your skills, ideas, and contributions matter. Whether you're identifying process improvements, translating customer needs into solutions, or supporting technology initiatives, you'll be part of a team committed to delivering results.

People First. Mission Always.

Blue Rose Consulting Group, Inc. is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other status protected by applicable law.