ServiceNow BA & QA Analyst - Agile Testing (DC)

Blue Rose Consulting Group, Inc.; Washington (District of Columbia); On-site; USD 90,000 - 130,000; Full time

Job summary

Blue Rose Consulting Group, Inc. in Washington, DC seeks a ServiceNow Business Analyst to lead requirements gathering, testing, and delivery within ServiceNow projects.

You will collaborate with stakeholders and developers to translate needs into solutions, design test cases, execute tests, and ensure quality standards are met while adapting to new tools and methodologies. This role emphasizes clear communication and agile practices to deliver client value.

Qualifications

• Experience with ServiceNow.
• Experience with Agile Testing.
• Familiarity with Agile Methodology.
• Ability to gather, analyze, and document business requirements.
• Ability to collaborate with stakeholders and translate needs into technical solutions.
• Ability to design and execute test cases and identify defects.
• Strong communication with team members, clients, developers, and business users.
• Critical-thinking and troubleshooting capabilities.
• Willingness to learn and adapt to new technologies and methodologies.

Responsibilities

• Conduct testing activities for ServiceNow implementations to ensure quality and functionality.
• Perform business analysis activities, including gathering and documenting requirements.
• Collaborate with stakeholders to understand business needs and translate them into technical solutions.
• Analyze business processes and identify requirements that support project objectives.
• Design and execute test cases.
• Identify defects and support efforts to ensure deliverables meet quality standards.
• Facilitate communication between developers and business users.
• Communicate effectively with team members and clients to provide updates and clarify requirements.
• Apply critical thinking to troubleshoot issues.
• Recommend process improvements based on identified business or technical needs.
• Demonstrate a strong desire to learn and adapt to new technologies and methodologies.

Skills

ServiceNow

Agile Testing

Agile Methodology

Requirements gathering

Stakeholder collaboration

Test case design

Defect identification

Team communication

Critical thinking

Learning mindset

Job description

Blue Rose Consulting Group, Inc. in Washington, DC seeks a ServiceNow Business Analyst to lead requirements gathering, testing, and delivery within ServiceNow projects.

You will collaborate with stakeholders and developers to translate needs into solutions, design test cases, execute tests, and ensure quality standards are met while adapting to new tools and methodologies. This role emphasizes clear communication and agile practices to deliver client value.