ServiceNow Architect-Secret with Security Clearance

Sunayu Llc; Maryland; On-site; USD 120,000 - 170,000; Full time

Benefits offered by this job

Medical plans

Dental and Vision

HSA/FSA

Life/AD&D Insurance

Disability insurance

Employee Assistance Program

Training & Education

Paid Time Off

11 Federal holidays

401k with match

Job summary

Sunayu LLC is seeking a Senior ServiceNow Architect to lead design, governance, and scaling of ServiceNow solutions across IT operations for defense-focused clients. You will drive secure, automated platform delivery, align workflows with ITIL processes, and collaborate with cross-functional teams to meet mission needs while maintaining compliance and security standards.

The role requires strong technical leadership, DoD clearance, and hands-on ServiceNow development experience, including TPSM

Qualifications

• Requires a Bachelor’s degree and 8+ years of prior relevant experience or a Master’s degree with 6+ years of prior relevant experience.
• Must have an active DoD Secret clearance.
• Strong background of ServiceNow development and experience in security architecture design and implementation.
• Certifications such as ServiceNow CA/IS, ITIL Foundation, and related advanced certifications are preferred.
• Experience with ServiceNow platform engineering (cloud) and TPSM modules including Service Request, Incident, Problem, Change, and Configuration Management and security/regulatory disciplines.
• Excellent communicator capable of coordinating with clients and leading a distributed development team.
• Experience with large-scale ServiceNow implementations and platform governance.
• Experience with Common Service Data Model (CSDM) for structuring database mappings.
• Experience designing API frameworks to move data into/out of ServiceNow.
• Knowledge of AI integration within ServiceNow (Now Assist, AI Agents).
• Experience optimizing ServiceNow table structures and data models.

Responsibilities

• Designs, governs, and implements scalable, secure, and business-aligned ServiceNow solutions.
• Architects, develops, integrates, and implements ServiceNow solutions.
• Designs, codes, debug, and deploys solutions to production environments.
• Participates in design reviews and requirements sessions to deliver automation capabilities.
• Partners with business and IT teams to gather input for configuration, implementation, and support.

Skills

ServiceNow development

Security architecture

Cloud platform engineering

Stakeholder communication

Education

Bachelor's degree

Master's degree (optional)

Tools

ServiceNow

TPSM Modules

API frameworks

CSDM

Job description

As the technical authority for the ServiceNow platform, you will serve as the linchpin for transforming legacy IT operations into a modern, automated, and secure enterprise service delivery model. By designing, governing, and scaling business-aligned platform solutions, this role directly enhances AFDW and DAF operational efficiency, reduces capability delivery timelines, and ensures that IT infrastructure remains secure, resilient, and fully aligned with global warfighting and mission-support objectives. Job Duties:

• Designs, governs, and implements scalable, secure, and business-aligned solutions on the ServiceNow platform, ensuring operational efficiency and strategic alignment across IT and business workflows.
• Designing, engineering and configuring ServiceNow to automate internal information Technology Infrastructure Library (ITIL) processes.
• Assist with technical design, documentation, and migration of changes to production environments.
• Architects, develops, integrates, and implements ServiceNow solutions.
• Designs, codes, debug, documents, deploys and maintains solutions in a highly efficient and effective manner.
• Participates in design review, user requirements sessions and development teams to deliver features and capabilities supporting automation initiatives.
• Reviews and apply requirements from external and internal teams and align into ServiceNow development.
• Partners closely with the business and IT teams gather input to support ongoing business needs for ServiceNow configuration, implementation, and support. Job Requirements:
• Requires a Bachelors degree and 8+ years of prior relevant experience or a Masters degree with 6+ years of prior relevant experience additional years of experience will be accepted in lieu of a degree.
• Must have an active DoD Secret clearance.
• A strong background of ServiceNow development and experienced in the design and implementation of ServiceNow security architecture.
• Certifications such as ServiceNow Certified System Administrator, Certified Implementation Specialist, ITIL Foundation, and optionally Enterprise Architecture or advanced ServiceNow certifications.
• ServiceNow platform engineering (cloud) with TPSM Modules including Service Request, Incident, Problem, Change, and Configuration Management and security / regulatory disciplines.
• An excellent communicator with the ability to talk on a process level with clients and manage the direction of a distributed development team.
• Experience of significant cloud hosted Service Now implementations which span TPSM and security / regulatory disciplines.
• Experienced in Common Service Data Model (CSDM) for structuring database mappings.
• Experience in designing Application Programming Interface (API) frameworks to move data into and out of ServiceNow.
• Knowledge of AI integration within ServiceNow, including Now Assist and AI Agents.
• Experience with optimizing ServiceNow table structures and data models.
• Proven experience in large-scale ServiceNow implementations and platform governance. You Might Also Have:
• Master’s degree in IT or a related field.
• Certified Application Developer.
• ITIL v4 Foundations Certification.
• BMC Helix or BMC Remedy experience.
• Who We Are

Sunayu, LLC serves as a premier technology partner to the Defense and Intelligence communities, delivering mission-critical engineering solutions across the nation. Our operations are anchored in a commitment to trust, accountability, and ethical transparency, ensuring the high-performance outcomes necessary to protect our country's most vital interests.

Culture Our strength lies in our community: Our team prioritizes collaboration, professional growth, and encourages open communication. At Sunayu, we don't just secure the mission—we grow together. Career Development We support and encourage our team members to continue their professional growth by providing company-reimbursed training and continuing education of up to $5,000 per year. We also participate in many industry conferences and events where we share our expertise and experiences. Pay Rate Salary range considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills, as well as market and business considerations when extending an offer.

Benefits

• 3 Medical Plan Options
• Dental and Vision
• FSA, DCFSA, HSA
• Life/AD&D Insurance
• Short-Term & Long-Term Disability
• Employee Assistance Program (EAP)
• Training and Educational Assistance
• Paid Time Off (PTO)
• 11 Federal holidays
• 401k plan with up to a 6% match (100% immediate vesting)

Equal Opportunity Employer Sunayu, LLC is an Equal Opportunity/Affirmative Action Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran status, disability status, marital status, genetic information, medical condition, or any other characteristic protected by law.