Senior ServiceNow Developer

Technogen, Inc.; Washington, Baltimore (District of Columbia, MD); On-site; USD 102,274 - 181,268; Full time

Job summary

A technology consulting firm is seeking a Senior ServiceNow Developer/Architect for ongoing Operations and Maintenance. This role is centered around architecting solutions and requires substantial experience in Agile methodologies and ServiceNow development. Candidates must have a Bachelor's Degree and relevant certifications, coupled with strong technical skills and a strategic mindset. The position is available in Washington, DC with remote options for candidates in the DMV area.

Qualifications

• 7+ years of experience architecting ServiceNow solutions.
• Experience in Agile development.
• ServiceNow Certified.

Responsibilities

• Implement ServiceNow Operations and Maintenance (O&M).
• Communicate best practices to customers and project teams.
• Support service delivery and project execution.

Skills

ServiceNow architecture principles

Agile development

Production support/maintenance

Requirements analysis

Integration support (ServiceNow, SailPoint, JIRA)

Virtual Agent/Agent Chat

Performance Analytics

Rest API

Education

Bachelor’s Degree

Tools

ServiceNow

JIRA

Job description

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Sr ServiceNow Developer/Architect (Operation & Maintenance)

Washington, DC- Remote- Candidates from the DMV areas are preferred

Long term

Pay Rate: Market/DOE

Job Description:

To successfully implement ServiceNow Operations and Maintenance (O&M), a ServiceNow Architect needs a blend of technical expertise, strategic thinking, and leadership skills.

Experience:

• 7+ years of experience architecting ServiceNow solutions- 80% Development & 20% Architecting
• 7+ years in Agile development

Education:

Bachelor’s Degree

Certification(s):

ServiceNow Certified

Skillset:

• Knowledge of ServiceNow architecture principles, experience delivering large-scale federal projects on the ServiceNow platform, ability to communicate recommended practices and guidance to customers and project teams
• Agile development: Analysis, requirements gathering, development, testing, quality assurance, change management, operations, and maintenance support
• Production support/maintenance work, e.g., Upgrade and Clone support
• Requirements analysis, gap analysis, create stories, create use cases
• Experience with: ITSM/ITOM/CSM/HAM/FSM/Asset/CMDB
• Support of integration points to/from ServiceNow (SailPoint, JIRA, UpStart)
• Workspace configuration support. (Service Operations Workspace)
• Experience with dashboards and reporting
• Virtual Agent/Agent Chat
• Performance Analytics
• Rest API

Compliance Checklist for ServiceNow Architect

• 10+years ServiceNow experience- 80% Development & 20% Architecting
• Bachelor's degree verification
• ITSM/ITOM/CSM/HAM/FSM/Asset/CMDB experience
• Virtual Agent/Agent Chat implementation
• Performance Analytics projects

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Contract

Job function

• Job function

  Consulting

• Industries

  IT Services and IT Consulting and Government Relations Services

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