Servicenow Architect

AAPMOR Inc.; New York (NY); Remote; USD 80,000 - 100,000; Full time

Job summary

An innovative firm is looking for a ServiceNow HRSD Architect with over 12 years of experience in project management. This pivotal role involves leading HRSD projects, ensuring successful implementation aligned with organizational goals, and fostering collaboration. You will manage end-to-end project management, coordinate with cross-functional teams, and drive continuous improvement initiatives to optimize HRSD workflows. If you have a solid understanding of HR processes and expertise in ServiceNow, this is your chance to make a significant impact in a dynamic environment. Join a team that values excellence and innovation in HR technology!

Qualifications

• 12+ years of experience in project management with a focus on HRSD and ServiceNow.
• Strong knowledge of HR processes and ServiceNow HRSD platform.

Responsibilities

• Lead HRSD and ServiceNow implementations using Agile methodologies.
• Develop project plans and manage stakeholder communications.

Skills

Project Management

ServiceNow HRSD

Agile Methodologies

Communication Skills

Leadership Skills

Stakeholder Management

Problem-Solving Skills

Education

Bachelor’s degree in Business Administration

Bachelor’s degree in Human Resources

Bachelor’s degree in IT

Tools

MS Project

JIRA

Job description

Job Title: ServiceNow HRSD Architect
Experience Level: 12+ Years
Location: New York (Remote) Travel on demand
Contract: long term

Role Overview: We are seeking an experienced Senior Project Manager with expertise in ServiceNow HR Service Delivery (HRSD) and a solid understanding of HR processes. The ideal candidate will lead HRSD projects, ensuring successful implementation and alignment with our organizational goals while fostering a collaborative environment.

Key Responsibilities:

1. Lead end-to-end project management for HRSD and ServiceNow implementations using Agile methodologies.
2. Collaborate with cross-functional teams to gather requirements, ensuring alignment with HR process needs.
3. Coordinate ServiceNow implementation with HR processes and HRSD modules, ensuring user training and adoption.
4. Develop detailed project plans, timelines, and resource allocation strategies.
5. Ensure project deliverables meet quality standards and are delivered within scope, budget, and schedule.
6. Manage stakeholder communications and provide regular project updates.
7. Identify risks, propose mitigation strategies, and resolve project issues proactively.
8. Drive continuous improvement initiatives to optimize HRSD workflows and ServiceNow solutions.

Required Skills and Qualifications:

1. Bachelor’s degree in Business Administration, Human Resources, IT, or a related field.
2. Proven experience as a Project Manager with a focus on HRSD and ServiceNow implementations.
3. In-depth knowledge of HR processes, including talent acquisition, employee onboarding, payroll, and employee relations.
4. Expertise in the ServiceNow HRSD platform and related modules, including scripting and data migration.
5. Strong project management skills with proficiency in tools like MS Project, JIRA, or similar platforms.
6. Excellent communication, leadership, and stakeholder management skills.
7. Project Management certification (PMP, PRINCE2) is a plus.

Preferred Qualifications:

1. Experience in change management and organizational transformation related to HR technology.
2. Familiarity with ITSM and other ServiceNow modules.
3. Advanced problem-solving skills and a solution-oriented mindset.

ServiceNow Certified Implementation Specialist certification is a plus.