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ServiceNow Administrator/Developer SME

GovCIO

Salt Lake City (UT)

Remote

USD 180,000 - 210,000

Full time

Today
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Job summary

A leading IT services provider is seeking a ServiceNow Administrator/Developer SME to support their US Coast Guard program. This fully remote role involves guiding ITSM strategy, developing ServiceNow applications, and requires a Bachelor's degree with substantial IT experience. The compensation ranges between $180,000 and $210,000 annually, including various employee perks and benefits.

Benefits

Employee Assistance Program (EAP)
Corporate Discounts
Learning & Development platform
Pet Insurance
Flexible Work Environment

Qualifications

  • 12+ years of experience in IT or equivalent experience.
  • 6+ years as a ServiceNow developer.

Responsibilities

  • Guide ITSM strategy and delivery for efficiency.
  • Design and develop ServiceNow applications and reports.

Skills

JavaScript
HTML
CSS
REST services
SOAP services
ITIL knowledge
Strong communication skills
Interpersonal skills

Education

Bachelor's degree

Tools

ServiceNow
Job description
Overview

GovCIO is currently hiring a ServiceNow Administrator/Developer SME to support our US Coast Guard program. This position is fully remote.

Responsibilities
  • Guides ITSM strategy, planning, and service delivery to emphasize efficiency and effectiveness.
  • Contributes ITSM-related recommendations for implementation consideration spanning across service management policies, guidelines, and processes.
  • Capable of working independently as well as collaboratively with remote teams and clients.
  • Designs and develops queries, reports and dashboards.
  • Designs and configures ServiceNow modules and forms.
  • Administrates ServiceNow applications, including updating security and workflow configurations.
  • Designs and develops scoped applications as well as a service portal.
  • Provides additional support based on subject matter expertise.
Qualifications

Bachelor's with 12+ years (or commensurate experience).

Required Skills and Experience
  • Minimum of 8 years of overall IT experience.
  • Minimum of 6+ years of experience as a ServiceNow developer in various roles.
  • Thorough knowledge of the ServiceNow System.
  • Experience with JavaScript, HTML, CSS, Jelly, HTTP, XML.
  • Experience in REST, SOAP services, etc.
  • An understanding of ITIL and/or ITIL Certified.
  • Strong communication skills (written and verbal), strong interpersonal skills, customer-centric attitude.
  • Certified System Administrator.

Clearance Required: active Secret clearance is required.

Preferred Skills and Experience
  • BS Computer Science preferred.
  • ITIL Foundation Certified.
  • ServiceNow Developer Certifications.
  • ServiceNow Certified Implementation Specialist.
Company Overview

GovCIO is a team of transformers—people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.

We are building a workforce that fuels this mission. Are you ready to be a transformer?

What You Can Expect
Interview & Hiring Process

If you are selected to move forward through the process, here’s what you can expect:

  • Virtual video interview conducted via video with the hiring manager and/or team. Camera must be on. A valid photo ID must be presented during each interview.
  • Enhanced Biometrics ID verification screening.
  • Background check, to include criminal history (past 7 years), verification of highest level of education, and verification of employment history (past 7 years), based on information provided in your application.
Employee Perks

At GovCIO, we offer perks and benefits to support personal and professional well-being beyond standard health benefits, including:

  • Employee Assistance Program (EAP)
  • Corporate Discounts
  • Learning & Development platform, including certification preparation content
  • Training, Education and Certification Assistance*
  • Referral Bonus Program
  • Internal Mobility Program
  • Pet Insurance
  • Flexible Work Environment

*Available to full-time employees.

Our employees’ unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.

Equal Opportunity

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.

Posted Pay Range

The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on factors including market location, knowledge, skills, education, experience, and internal equity. The total compensation package may include other elements to be discussed during the hiring process. If hired, the employee will be in an at-will position and GovCIO reserves the right to modify base salary (and any other discretionary payment or compensation program) at any time, including for reasons related to performance, GovCIO or department performance, and market factors.

Posted Salary Range

USD $180,000.00 - USD $210,000.00 /Yr.

Location: US-Remote

ID: 2025-6872

Category: Software Engineering Services

Position Type: Full-Time

Submit a referral to this job: https://careers-govcio.icims.com/jobs/6872/servicenow-administrator-developer-sme/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834385473

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