Service Writer

BURNCO Rock Products Ltd; Windsor (CO); On-site; USD 41,000 - 47,000; Full time

Job summary

BURNCO Rock Products Ltd. is seeking a Fleet Maintenance Coordinator to schedule and coordinate repairs for our fleet vehicles. The role supports area managers and fleet staff, ensuring DOT documentation and preventive maintenance schedules are up to date.

Strong organization, data entry, and customer service are essential. The position involves occasional travel to internal/external maintenance shops, with an expected hourly pay range based on experience.

Qualifications

• High School Diploma or GED required.
• 5+ years of related experience in a maintenance shop for heavy duty trucks preferred.
• Proficiency in Microsoft Office Suite.
• Knowledge of computer applications and industry-specific software.

Responsibilities

• Coordinate repairs with Area Managers, Fleet Manager, Fleet Maintenance Supervisors and external facilities.
• Maintain DOT documentation and records.
• Maintain preventative maintenance schedules and vehicle inspection records.
• Order, audit and maintain parts inventories.
• Manage warranty tracking for parts and repairs.
• Update notifications for AVI’s, PM’s, etc., and respond to fleet issues.
• Enter data changes and reconcile related files; update hours/mileage.

Skills

Customer service

Organization

Attention to detail

Multitasking

Microsoft Office

Computer applications

Education

High School Diploma or GED

5+ years related experience in heavy truck maintenance

Job description

The purpose of this position is to coordinate and schedule maintenance and repairs for fleet vehicles

EXPECTED RESULTS AND ACHIEVEMENTS

• Receive work order requests and coordinate repairs with Area Managers, Fleet Manager, Fleet Maintenance Supervisors, and external repair facilities
• Maintain Department of Transportation (DOT) documentation and records
• Help maintain preventative maintenance schedules and vehicle inspection records for equipment through a computer-based management system
• Order, audit and maintain parts inventories
• Manage warranty tracking for parts and repairs
• Update and maintain notification alerts for Annual Vehicle Inspections (AVI’s), PM’s, etc.
• Research and respond to fleet related issues, concerns, and questions
• Reconcile data, enter data system changes, and maintain related files
• Update hours and mileage, labor hours, truck-down report, etc.
• Complete other administrative duties as they occur (copying, faxing, scanning, filing, calling, etc.)
• Other duties as assigned

Pay Rate: $30-34 per hour based on Experience

KEY ACCOUNTABILITIES

The primary areas of responsibility include:

• Fleet Compliance

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

• Must be able to work weekday overtime and occasional weekends
• Must be able to provide premier customer service to internal/external customers including vendors
• Strong organization and attention to details skills, able to take initiative and multitask
• Proficiency in Microsoft Office Suite products
• Knowledgeable in computer applications and industry-specific software

EDUCATION AND EXPERIENCE

• High School Diploma or GED equivalent
• 5+ years of related experience working in a maintenance shop facility for heavy duty trucks preferred

TRAVEL REQUIREMENT

• Occasional travel to visit internal and external maintenance shops or parts distributors

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• While performing the duties of this job, the employee regularly sits for long periods of time, stands, walks, types, and occasionally lifts up to 50 lbs.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.