Service Writer

Central Florida Powersports Inc; Kissimmee (FL); On-site; USD 36,000 - 52,000; Full time

Job summary

Central Florida PowerSports Inc seeks an experienced service writer to manage the day-to-day operations of the service counter. You will be responsible for accurately intake of customer units, coordinating repair orders, and scheduling work for our technicians.

You will also handle customer communications and warranty claim filing to ensure smooth service flow. The ideal candidate brings powersports or automotive service experience, a detail-oriented mindset, and the ability to thrive in a

Qualifications

• Experience in powersports or automotive service.
• Ability to manage repair orders and scheduling.
• Strong communication with customers.
• Attention to detail in a fast-paced service environment.

Responsibilities

• Greet and intake customer units accurately.
• Manage repair orders and assist with upselling services.
• Schedule work for technicians and coordinate pickups/drop-offs.
• Maintain clear communication with customers on status and timelines.
• File warranty claims as needed.

Skills

Detail oriented

Communication skills

Customer service orientation

Adaptability in fast-paced environment

Tools

Excel

Job description

Central Florida PowerSports is seeking an experienced service writer that can manage the day to day operations of the service counter.

Duties:

• Assuring intake of customer units is completed correctly.
• Manage repair orders and up-sell services
• Scheduling work for our technicians
• Scheduling pick up and drop off of customer units and sales units.
• Ensuring prompt communication with customers.
• Warranty claim filing.

Qualifications:

• Powersports or automotive service experience
• Detail oriented
• Excel in a fast-paced environment
• Passion for powersports