Service Welcome Specialist

Dolan Reno Motors Inc; Reno (NV); Sur place; USD 32 000 - 42 000; Plein temps

Avantages offerts par ce poste

Health Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Paid Time Off

Training & Certification reimbursement

Employee pricing on vehicle purchases,

Service & parts discounts

Résumé du poste

Dolan Auto Group, a leading Reno-area dealership, is seeking a Service Greeter to warmly welcome customers, collect vehicle information, and scan VINs with an iPad to upload vehicles into our system.

You will then connect customers with a Service Advisor to ensure their vehicle receives the care it needs, while maintaining a professional, tidy work area and high customer-satisfaction standards.

Qualifications

• Must have strong customer service and communication abilities.
• Able to multi-task in a fast-paced auto-service environment.
• Demonstrated teamwork and professional appearance required.

Responsabilités

• Greet customers promptly with a friendly, welcoming manner.
• Obtain vehicle details and scan VIN using iPad to upload to system.
• Refer customers to a Service Advisor and coordinate next steps.

Connaissances

Customer service

Multi-tasking

Communication

Team player

Organizational skills

Formation

High School diploma or equivalent

Description du poste

Dolan Auto Group, a leading Reno-area dealership, is seeking a Service Greeter to warmly welcome customers, collect vehicle information, and scan VINs with an iPad to upload vehicles into our system.

You will then connect customers with a Service Advisor to ensure their vehicle receives the care it needs, while maintaining a professional, tidy work area and high customer-satisfaction standards.