Service Validation & Labor Time Technician

Slate Auto; Troy (MI); On-site; USD 70,000 - 90,000; Full time

Job summary

Slate Auto is seeking a highly skilled Service Validation & Labor Time Technician to join their Service Engineering team in Troy, Michigan. The role involves on-vehicle development of service procedures and time studies, requiring extensive experience in automotive diagnostics, especially with electric vehicles. The ideal candidate will have a strong technical background and experience with time study creation.

This on-site opportunity offers professional growth in a stable work environment, reflecting Slate's commitment to safety and reliability.

Qualifications

• 8+ years of experience as an automotive technician, preferably with Hybrid or Electric Vehicles.
• Hands-on experience with diagnostic troubleshooting on electric vehicles.
• Valid driver’s license with a clean driving record.

Responsibilities

• Create repair procedures and time study allowances.
• Validate service removal and installation procedures.
• Support validation of special service tool development.

Skills

Automotive diagnostic troubleshooting

Time study procedures

High voltage electric vehicles

Attention to detail

Education

Associate’s degree or Automotive Vocational Program

ASE Master Technician Certification

Master Technician Certification from an automotive OEM

Tools

CAD software

Polarion

Job description

At Slate, we’re building safe, reliable vehicles that people can afford, personalize and love—and doing it here in the USA as part of our commitment to reindustrialization. The spirit of DIY and customization runs throughout every element of a Slate, because people should have control over how their trucks look, feel, and represent them.

Who We Are Looking For

Slate is looking for a highly skilled, experienced Service Validation & Labor Time Technician to join our Service Engineering team. Reporting to the Service Engineering Manager, this role will solely be responsible for on‑vehicle development of removal and installation procedures, time studies, and validation of draft and finalized service procedures, diagnostic troubleshooting procedures, and diagnostic scan tool content. This position will be an on‑site role located in Troy, Michigan. The ideal candidate will have previous automotive OEM / supplier technician experience with a focus on time study creation and documentation, requiring strong automotive technical knowledge with a focus on EV high voltage repairability.

Must have a valid driver’s license with a clean driving record.

What You Get To Do

• Create repair procedures and time study allowances across all vehicle commodities (Body, Interior, Chassis, Electrical, Propulsion, Restraints).
• Detailed time allowance tracking for all vehicle repair procedures with documentation in approved time‑tracking system software.
• Create time studies as needed for Technical Service Bulletins, Recalls, and Accessory installations.
• Work jointly with Slate service partners to maintain a labor time guide with detailed change management tracking.
• Validate customer‑facing service removal and installation procedures and diagnostic troubleshooting trees on‑vehicle through multiple vehicle development milestones up to and after production.
• Validate diagnostic scan tool content and FOTA updates through all vehicle milestones and post‑production.
• Identification of repair efficiency opportunities.
• Review and respond to field inquiries on time study allowances and restudy requests as needed.
• Work with cross‑functional teams to coordinate test timing and planned workload.
• Support validation of special service tool development with on‑vehicle testing.
• Special tool identification and fastener torque specification escalation with Engineering.
• Support plant repair bay problem resolution found during vehicle builds.
• Support Field Technical Support team service issue escalations as needed.

What You Bring To The Team

Required Qualifications (must possess at least one of the following)

• Completion of an Associate’s degree from an accredited college or university.
• Completion of an Automotive Vocational Program from an accredited automotive training institution.
• ASE Master Technician Certification.
• Master Technician Certification from an automotive OEM.

Experience

• 8+ years of experience as an automotive technician, preferably with Hybrid or Electric Vehicles.
• Hands‑on experience working on high voltage electric vehicles and systems, including high voltage diagnostic troubleshooting, testing, and knowledge of the ecosystem.
• Previous experience with an automotive OEM is preferred.

Technical Knowledge, Skills, And Abilities

• Knowledgeable and experienced with Automotive OEM time study procedures and documentation.
• Proficient in reading electrical schematics and understanding basic electrical theory.
• Proficient in vehicle diagnostics and ECU troubleshooting on CAN and LIN buses.
• Proficient in operating and maintaining various hand tools, power tools, shop equipment, and shop tools.
• Knowledgeable regarding Health and Safety protocols.
• Previous experience with CAD and Polarion is preferred.
• Previous experience with regulatory requirements is preferred.
• Creative problem solver that can create simple solutions to complicated problems.
• Excellent attention to detail, organizational skills, and time management.
• Excellent written and oral communication skills with an emphasis on technical content and the ability to participate in presentations.
• Ability to collaborate and remain calm and professional in a fast‑paced, team environment.
• Strong computer proficiency, including Microsoft Office (Outlook, Teams, Word, Excel, PowerPoint) for data capture and writing reports.

Physical Requirements

• Must have the ability to travel (up to 10%).
• Must have the ability to lift and carry up to 35 pounds.
• Must have the ability to stand, walk, and perform repetitive tasks for extended periods.

Work Hours and Schedule

The regular work schedule can be expected to be Monday to Friday from 7:00 am EST to 3:30 pm EST. Flexibility may be required on occasion to accommodate project deadlines or special business needs.

Overtime Policy

While the position may occasionally require additional hours, overtime will be limited and is subject to prior approval based on business needs. We strive to maintain a healthy work‑life balance, and employees can expect their regular schedule to be consistent with minimal overtime requirements.

Work Authorization Requirement

Applicants must be authorized to work in the United States on a permanent basis. We are unable to offer visa sponsorship at this time.

Equal Employment Opportunity

Slate is proud to be an Equal Employment Opportunity and affirmative action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. Slate is committed to providing reasonable accommodation for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [e-mail].