Service Valet Porter - Westside Lexus

Westside and Northside Lexus; Houston (TX); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

On-the-Job Training

Competitive Pay

Vacation & Holidays

Medical & Dental

Life and Disability Insurance

401(k) Match

Tuition Assistance

EAP (Employee Assistance Program)

Voluntary Benefits

Job summary

Westside Lexus is seeking a Service Valet Porter to support the dealership's service drive by greeting customers and managing vehicle flow with care and professionalism. You will park and retrieve vehicles, document any damage, assist the Lexus Advisor team, perform quality inspections on loaner cars, and maintain lobby areas.

Ideal candidates have a high school diploma or GED, 1–3 months related experience, and a valid driver's license.

Qualifications

• Demonstrated ability to work professionally and courteously with customers.
• Ability to communicate in English.
• Excellent communication skills.
• Professional appearance.
• Ability to work in a fast-paced work environment.
• Ability to work outside in all weather conditions.
• Prior Customer Service Experience is a plus.

Responsibilities

• Greet and welcome customers on the Service Drive.
• Assess customer vehicles and document any vehicle damage before taking possession of the vehicle.
• Responsible for parking vehicles and vehicle retrieval.
• Support the Lexus Advisor team in meeting the needs of the customers.
• Perform quality inspections on loaner cars.
• Perform custodial duties as assigned, such as stocking the lobby with customer beverages.

Skills

Customer service

English communication

Professional appearance

Fast-paced environment

Outdoor work

Prior customer service experience

Education

High school diploma or GED

1–3 months related experience

Job description

Service Valet Porter - Westside Lexus Auto Dealership

A Service Valet Porter will support the process of satisfying Lexus's customer demands by providing superior customer service.

Essential Job Responsibilities include the following: Other duties may be assigned.

• Greet and welcome customers on the Service Drive
• Assesscustomer vehiclesand document any vehicle damage before taking possession of thevehicle
• Responsible for parking vehicles and vehicle retrieval
• Support the Lexus Advisor team in meeting the needs of the customers
• Perform quality inspections on loaner cars
• Perform custodial duties as assigned, such as stocking the lobby with customer beverages

Must also possess:

• Demonstrated ability to work professionally and courteously with customers
• Ability to communicate in English
• Excellent communication skills
• Professional appearance
• Ability to work in a fast-paced work environment
• Ability to work outside in all weather conditions
• Prior Customer Service Experience is a plus

EDUCATION and/or EXPERIENCE

High school diploma or general education degree (GED); and one to three months related experience and/or training; or equivalent combination of education and experience.

CERTIFICATES, LICENSES, REGISTRATIONS (Including Driver's License)

Operator's Driver's License (must be insurable).

WHAT WE OFFER:

• Comprehensive On-The-Job Training and Opportunity for Advancement
• Competitive Industry Leading Pay Plans
• Clean Work Environment
• A Well-Established Company and Stellar Reputation
• Vacation and Holiday Pay
• Medical, Dental, and Prescription Drug Plans
• Life and Disability Insurance
• 401(k) Investment Plan with Employer Match
• Employee Assistance Program
• Tuition Assistance
• Voluntary Benefits and much more!

About Our Dealership

We seek individuals with the highest level of integrity, a stable work history, a commitment to relentless customer satisfaction, and a desire for a long-term, profitable career.

Check us out on Social Media:

https://www.facebook.com/westsidelexus/

https://www.instagram.com/westsidelexus/

*The Friedkin Group and its affiliates are equal opportunity employers and maintain drug-free workplaces by conducting pre-employment drug testing