Service Valet Porter - Westside Lexus

Friedkin Group; Houston (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a Service Valet Porter to enhance customer satisfaction at their auto dealership. This role involves greeting customers, assessing vehicles, and supporting the Lexus Advisor team. Ideal candidates will possess strong communication skills, a professional appearance, and the ability to thrive in a fast-paced environment. The company offers comprehensive training, competitive pay, and a clean work environment, along with benefits such as medical, dental, and a 401(k) plan. If you have a passion for customer service and a desire for a long-term career, this opportunity is for you.

Benefits

Comprehensive On-The-Job Training

Competitive Pay Plans

Clean Work Environment

Vacation and Holiday Pay

Medical, Dental, and Prescription Drug Plans

Life and Disability Insurance

401(k) Investment Plan with Employer Match

Employee Assistance Program

Tuition Assistance

Voluntary Benefits

Qualifications

• Must possess excellent communication skills and a professional appearance.
• Prior customer service experience is a plus.

Responsibilities

• Greet and welcome customers on the Service Drive.
• Assess and document vehicle damage before taking possession.
• Support the Lexus Advisor team in meeting customer needs.

Skills

Customer Service

Communication Skills

Professional Appearance

Ability to Work in Fast-Paced Environment

Ability to Work Outside in All Weather Conditions

Education

High School Diploma or GED

Job description

Service Valet Porter - Westside Lexus Auto Dealership

A Service Valet Porter will support the process of satisfying Lexus's customer demands by providing superior customer service.

Essential Job Responsibilities include the following: Other duties may be assigned.

1. Greet and welcome customers on the Service Drive.
2. Assess customer vehicles and document any vehicle damage before taking possession of the vehicle.
3. Responsible for parking vehicles and vehicle retrieval.
4. Support the Lexus Advisor team in meeting the needs of the customers.
5. Perform quality inspections on loaner cars.
6. Perform custodial duties as assigned, such as stocking the lobby with customer beverages.

Must also possess:

1. Demonstrated ability to work professionally and courteously with customers.
2. Ability to communicate in English.
3. Excellent communication skills.
4. Professional appearance.
5. Ability to work in a fast-paced work environment.
6. Ability to work outside in all weather conditions.
7. Prior Customer Service Experience is a plus.

Education and/or Experience:

High school diploma or general education degree (GED); and one to three months related experience and/or training; or an equivalent combination of education and experience.

Certificates, Licenses, Registrations (Including Driver's License):

Operator's Driver's License (must be insurable).

What We Offer:

• Comprehensive On-The-Job Training and Opportunity for Advancement.
• Competitive Industry Leading Pay Plans.
• Clean Work Environment.
• A Well-Established Company and Stellar Reputation.
• Vacation and Holiday Pay.
• Medical, Dental, and Prescription Drug Plans.
• Life and Disability Insurance.
• 401(k) Investment Plan with Employer Match.
• Employee Assistance Program.
• Tuition Assistance.
• Voluntary Benefits and much more!

About Our Dealership:

We seek individuals with the highest level of integrity, a stable work history, a commitment to relentless customer satisfaction, and a desire for a long-term, profitable career.

Check us out on Social Media:

https://www.facebook.com/westsidelexus/

https://www.instagram.com/westsidelexus/

*The Friedkin Group and its affiliates are equal opportunity employers and maintain drug-free workplaces by conducting pre-employment drug testing.