Service Valet/Porter - MB of Walnut Creek

Sonic Automotive; Town of Porter (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a dynamic team at a leading automotive dealership where your role as a Service Valet is crucial in delivering outstanding customer service. This position offers a chance to engage with customers, assist with vehicle movement, and ensure the dealership maintains its professional image. With a competitive hourly wage and opportunities for career advancement within a Fortune 500 company, this role is perfect for those who thrive in a fast-paced environment and enjoy working with people. If you have a passion for customer service and a keen eye for detail, this is the opportunity you've been waiting for!

Benefits

401k plan with company match

Paid Time Off accrual

Employee discounts on purchasing and leasing cars

Opportunities for career advancement

Qualifications

• Must have a valid driver's license and a clean driving record.
• Strong attention to detail and excellent communication skills required.

Responsibilities

• Assist with vehicle movement and maintain the dealership's appearance.
• Provide excellent customer service and shuttle rides to customers.
• Drive vehicles and keep the lot organized and clean.

Skills

Customer Service

Communication Skills

Attention to Detail

Driving Skills

Education

Valid Driver's License

Job description

Service Valet/Porter - MB of Walnut Creek in Walnut Creek, CA at Sonic Automotive

Job Type: Customer Service

Experience: Associate

About

Sonic Automotive is a multi-billion dollar Fortune 500 company and one of the largest automotive dealer groups in the country with 100+ dealerships nationwide across 25 brands.

At Mercedes Benz of Walnut Creek, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. So read on, and consider a rewarding career with Sonic Automotive, Inc.

Job Description

Summary:

The Service Valet will be responsible for assisting with vehicle movement, giving shuttle rides, performing valet pickups and drop offs, and maintaining the dealership’s appearance while delivering exceptional customer service.

Duties and Responsibilities:

• Greets all customers entering the service area with a friendly and professional attitude, answers their questions, and directs them to the appropriate person or location.
• Gives shuttle rides and performs valet pick-ups and drop offs.
• Determines if customers coming into service have an appointment.
• Records customer’s name, VIN, tag number, mileage, and existing vehicle damage (walk around).
• Moves and parks vehicles in the dealership premises to maintain flow of traffic.
• Drives vehicles to and from service lane, service stalls, and parking lot as needed.
• Keeps the dealership lot, driveways, and sidewalks clean, organized, and presentable.
• Provides excellent customer service when interacting with customers and directing them to the appropriate personnel.
• Retrieves customer vehicles at cashier for pick-up; waits at vehicle for customer, thanks customers for their business.
• Installs disposable seat covers, steering wheel covers, floor mats, and I.D. tags in all vehicles taken in for service.
• Assists with loaner vehicles and keeping the shop clean.
• Follows all company safety policies and procedures and immediately reports any and all accidents to a manager or supervisor.

Qualifications:

• Valid driver’s license with a clean driving record.
• Physically able to drive and move vehicles.
• Strong attention to detail to maintain the dealership’s professional appearance.
• Excellent communication and interpersonal skills.
• Must be authorized to work in the USA.
• Must be willing to undergo pre-employment compliance requirements: Drug testing, background check, MVR.

Compensation (Hourly):

• $20.00 / hour

*The Porter Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of twenty dollars an hour.*

Schedule:

• FULL TIME
• 5 days a week / 2 days off
• Sundays off
• Saturday availability required
• 401k plan with company match
• Paid Time Off accrual
• Closed for Thanksgiving day and Christmas day
• Employee discounts on purchasing and leasing cars
• Opportunities for career advancement within a Fortune 500 company

All your information will be kept confidential according to EEOC guidelines.