Service Valet: Guest Vehicle Mobility Specialist

Penske Motor Group LLC; El Monte (CA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Catered lunches

Medical benefits

Paid vacation

Referral bonus

Tuition reimbursement

Partner discounts

Employee discounts

Development opportunities

401k match

Onsite gym

Job summary

Penske Motor Group is seeking a Service Valet to welcome guests and move service guest vehicles, ensuring smooth traffic flow and an orderly parking area. You will support Service Consultants, document guest questions, and help maintain a professional dealership environment.

The role includes handling vehicle checks, coordinating rides for guests, and contributing to a clean, organized workspace with high ethical standards.

Qualifications

• Minimum six months customer service experience preferred.
• Ability to read and comprehend English instructions.
• Ability to operate a manual transmission and coordinate with staff.

Responsibilities

• Greet service guests and simplify check-in process with clear answers to facility questions.
• Coordinate with Service Consultants to document guest questions and ensure they are addressed.
• Install and remove disposable seat covers, steering wheel covers, floor mats, and ID tags in serviced vehicles.
• Retrieve guest vehicles from the parking lot and deliver/pick up guests as needed.
• Inspect vehicles for lot damage and record any exterior damage on check-in sheets.
• Follow up with personnel to ensure guest concerns are resolved and maintain professional appearance.

Skills

Customer service

English proficiency

Driving

Teamwork

Education

High school diploma or equivalent

Job description

Penske Motor Group is seeking a Service Valet to welcome guests and move service guest vehicles, ensuring smooth traffic flow and an orderly parking area. You will support Service Consultants, document guest questions, and help maintain a professional dealership environment.

The role includes handling vehicle checks, coordinating rides for guests, and contributing to a clean, organized workspace with high ethical standards.