SERVICE VALET

Lexus of Bellevue; Bellevue, Northern (WA, KY); Hybrid; USD 23,000 - 32,000; Full time

Benefits offered by this job

Paid holidays

Vacation

Medical/Dental/Vision/RX

401(k) with company match

Job summary

Lexus of Bellevue in Bellevue, WA is seeking a Service Valet/Porter to care for customer cars and greet guests in the service drive.

You will assist with checking cars in and out, directing customers to the right departments, and ensuring a polite, professional experience. A valid WA driver's license is required.

Qualifications

• Previous customer service experience preferred.

Responsibilities

• Facilitate the flow of vehicles through the service drive and parking areas.
• Drive vehicles through car wash system and assist with cleaning.
• Fuel and clean loaner cars as directed by the valet supervisor.
• Greet customers warmly and direct them to the appropriate department.

Skills

Customer service

Job description

Job Details

Job Location: LOB - Bellevue, WA 98004

Position Type: Full Time

Lexus of Bellevue is a dealership in the O'Brien Auto Group, is currently looking to hire for Service Valets. We are searching for individuals who are hardworking, friendly and enjoy interacting with people. Previous customer service experience preferred.

This position pays $20.25 per hour.

All employees subject to eligibility requirements, we offer the following benefits:

• Paid holidays pursuant to the annual holiday calendar (typically five holidays)
• Vacation – based on hire date and paid based on position.
• Medical/Dental/Vision/RX
• Ancillary Benefits such as Short/Long Term Disability, Accident, Critical Illness, Life Insurance, Spousal/Child coverages, Flexible Spending
• 401(k) plus company match

Job Summary

The Service Valet/Porter will be directly responsible for the care, security, and transport of customer cars, company cars and visitor cars on and between dealership premises and vendor premises. In addition, the Service Valet/Porter will be directly responsible for the prompt and courteous greeting of customers and guests in the service drive for the purpose of welcoming them to the dealership, being a valet with their car, directing them to the appropriate department or personnel, helping check their car into service, and checking in/out their loaner car. Service Valet/Porters will assist customers in entering/exiting and loading/unloading their cars.

Responsibilities to Include

• Facilitate the flow of vehicles through the service drive, parking lot and between facilities.
• Drive vehicles through car wash system, performing and/or assisting with the car wash process.
• Clean the interior glass of the vehicle and dust the interior console area.
• Under direction of valet supervisor on duty, fuel and clean loaner cards daily.
• Transport sales demo cars back to designated storage at the warehouse.
• Report to management in the following order: Valet Supervisor on duty, service support manager, assistant service manager, service manager, and general manager.
• Perform other job description as directed or scheduled, i.e., car wash, shuttle driver, team leader, shop maintenance.
• Maintain all outside parking lots.
• Drive in a safe and legal manner.
• Maintain good customer and employee relations.
• Report all important customer comments to management.
• Maintain a high level of personal cleanliness, hygiene, grooming and appearance.
• Wear required uniform and follow dress code.
• Maintain clean driving record and current Washington State drivers license.
• Be available to fill in shifts whenever possible.
• Perform other duties as assigned by management.
• Regular attendance and timeliness is essential.
• Work in cooperative, positive & professional manner with all personnel in the company.
• Treat members of the public and customers in a courteous and non-discriminatory manner. Maintain professional demeanor while at work.
• Must conform to company policy regarding non-discrimination and harassment.

Equipment/Machines/Tools Typically Used

Pressure washers, steam cleaning equipment, water hoses, buckets, sponges, polishers, cloth rags, hand-held squeeze bottles, and mechanics hand tools. Rubber gloves worn as required.

Chemicals

Numerous chemicals are used/handles on a frequent basis. Employee will be trained by their supervisor on the safe handling/use of these substances. Employee will follow all safety directives at all times.

Physical Demands

Intermittent standing, walking, sitting, stooping, kneeling, crouching; lifting of 50 lbs or less on an occasional basis and carrying of 25 lbs or less on a frequent basis; frequent pushing and pulling, twisting and turning of trunk, reaching, handling of objects, occasional climbing, balancing, and crawling.

This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this list is intended to be an accurate reflection of the current job, the dealership reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed when circumstances change (i.e., emergencies, changes in personnel, work load, rush jobs, or technological developments).

Candidates for this position must possess a valid Driver's License and maintain an acceptable driving record in accordance with company policy. Employment offers are contingent upon successful completion of a comprehensive background screening and motor vehicle record review.

Lexus of Bellevue is an equal opportunity employer and a drug-free workplace.