Service TechnicianApartment Maintenance Silver Spring MD

Kay Apartment Communities; Silver Spring (MD); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player in property management is seeking a dedicated service technician to join their dynamic team in Silver Spring. This role is crucial in maintaining the physical integrity of a large apartment community while providing exceptional customer service to residents. The ideal candidate will have a strong background in apartment maintenance, including plumbing, electrical work, and carpentry, along with excellent communication skills. With a commitment to safety and professionalism, you will ensure that all maintenance tasks are completed efficiently and effectively. Join a company that values its employees and offers a comprehensive benefits package, including medical insurance, paid holidays, and a 401(K) retirement plan.

Benefits

Medical insurance

Dental insurance

Vision insurance

Paid holidays

Vacation/sick leave

401(K) retirement savings plan

Life insurance

Overtime pay

Annual bonuses

Rent discount

Qualifications

• 3-5 years of apartment maintenance experience required.
• HVAC and CFC certifications preferred.

Responsibilities

• Provide exceptional customer service to residents and guests.
• Complete all maintenance work, service requests, and inspections.
• Perform repairs on appliances, plumbing, and electrical systems.

Skills

Plumbing

Electrical work

Carpentry

HVAC

Customer service

Organizational skills

Bilingual (English and Spanish)

Education

High School Diploma or equivalent

Tools

Hand tools

Job description

Join Kay Apartment Communities' service team at our 876-unit apartment community in Silver Spring, MD. Kay's service department is responsible for maintaining the physical integrity of our properties and is committed to providing exceptional customer service and a comfortable living experience for our residents.

The service technician reports to the community manager and is under the supervision of the service manager/supervisor or engineer.

Responsibilities

• Provide exceptional customer service and effectively communicate with residents, guests, visitors, and staff within company policies and Fair Housing laws.
• Complete all property maintenance work, service requests, turnovers, building inspections, and preventative maintenance, as requested.
• Service, repair, replace, and install items such as:
• Stoves, refrigerators, dishwashers, disposals, fixtures
• Toilets, sinks, vanities, faucets, diverters
• Drains (use of K-50, K-1500, K-38)
• Electrical circuits, receptacles, switches, and fuses
• Light fixtures & ceiling fans
• Countertops, cabinets, and general carpentry
• Window screens and blinds
• Interior and exterior doors
• Vinyl and ceramic floor covering
• Complete service and repair requests in a safe, prompt, and professional manner.
• Prepare apartments for move-in, on a specified schedule.
• Perform preventative maintenance tasks as required by the community.
• Maintain all company-owned equipment in good working condition.
• Perform other duties as assigned.

Requirements

• Minimum 3-5 years of apartment maintenance experience, including but not limited to plumbing, electrical, appliances, carpentry, minor HVAC work.
• Experience in apartment turnovers.
• Adhere to all safe work practices.
• HVAC and CFC certifications preferred.
• Ability to work independently and professionally.
• Excellent organizational, communication, and customer service skills.
• Able to work on-call (respond to emergency calls within 30 minutes) and when needed, extended hours (including after hours and weekends).
• Maintain a valid driver's license and reliable transportation.
• Must have own hand tools.
• Bilingual in English and Spanish a plus.

Our exceptional benefits package

• Medical, dental, and vision insurance.
• Paid holidays.
• Vacation/sick leave.
• 401(K) retirement savings plan.
• Life insurance.
• Overtime pay.
• Annual bonuses.
• Rent discount.
• Training.

Pre-employment requirements

Criminal background check.

Kay Apartment Communities is an Equal Opportunity Employer.