Service Technician - Vineland, New Jersey, United States

RK Vineland Chevrolet Kia Subaru; Vineland (NJ); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive pay

Health benefits

Paid vacation

Paid holidays

Job summary

RK Vineland Chevrolet Kia Subaru is looking for a General Motors Service Technician to join their team in Vineland, NJ. The ideal candidate will possess strong diagnostic skills and a commitment to outstanding customer service. Responsibilities include troubleshooting concerns, performing inspections, and ensuring excellent vehicle service.

The position requires a high school diploma, ASE certification, and a professional work ethic. Competitive pay, health benefits, and paid time off are offered.

Qualifications

• Experience in performing warranty and non-warranty inspections, diagnostic, maintenance, and repair service on various vehicle makes and models.
• Proven track record of achieving or exceeding goals.
• Professional appearance and work ethic.

Responsibilities

• Correctly troubleshoot customer concerns using administrative and technical tools.
• Show courtesy toward all customers.
• Ensure safe and honorable vehicle service is delivered as promised.
• Inspect every vehicle for additional sales opportunities.

Skills

Warranty and non-warranty inspections

Diagnostic skills

Outstanding communication skills

Superior customer service skills

Ability to read and comprehend instructions

Education

High school diploma or equivalent

ASE certification

Technical or trade school degree

Job description

General Motors Service Technician

Customer satisfaction is a result of your personal work habits and ethics and is of utmost importance as part of your job function.

Responsibilities

• Correctly troubleshoot customer concerns using the latest administrative and technical tools provided
• Ensure that common courtesy is shown toward all customers you come into contact with
• While in the vicinity of the Service Drive, act as a secondary customer greeter to customers that have not yet been acknowledged
• Keep up to date with all technical publications, Service Comm, and Asist terminal operations
• Make every reasonable effort to ensure safe and honorable vehicle service is delivered as promised the first time
• Address all original customer concerns before moving onto additional sales
• Inspect every vehicle for additional sales opportunities ensuring that the vehicle is being maintained to the local area and factory recommendation
• Ensure the customers vehicle is returned as clean, or cleaner than when it arrived
• Participate in any Factory, or in-house sponsored training programs offered to you
• Complete all paperwork completely and correctly, then ensure all required shop forms are attached to the RO hard copy
• Perform any other duties assigned by the Service Manager, ASM or Group Leader
• Always come to work on time, ready to work, and in a clean uniform

Ideal Candidates

• Experience in performing warranty and non-warranty inspections, diagnostic, maintenance, and repair service on various vehicle makes and models.
• Proven track record of achieving or over-achieving goals
• Outstanding communication skills
• Professional appearance and work ethic
• Great attitude with a high-energy personality
• Superior customer service skills
• Ability to read and comprehend instructions
• Ability to exercise good judgementValid State drivers license and good driving record

Required Education

• High school diploma or equivalent
• Must have technical aptitude displayed by ASE certification
• Technical or trade school degree preferred

Compensation

• Competitive pay, health, paid vacation, paid holidays, and a professional work environment.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.

We are anEqual Opportunity Employer and a drug free workplace.