Service Technician (Trade Show- HVSB)

Innovative Environments Houston; Houston (TX); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

401(k) with employer match

Paid vacation

Professional development

Job summary

Innovative Environments in Houston is seeking a Service Tech for our HVSB division. This entry-level role supports trade show booth assembly, installation, dismantle, inventory, and shipping tasks, with hands-on training and room to grow.

You will work closely with clients and showroom staff to ensure precise setups, timely previews, and world-class service. Applicants should be organized, detail-oriented, and eager to learn in a fast-paced, multi-department environment.

Qualifications

• High School Diploma or GED required.
• Warehouse experience including inventory, pulling orders and forklifts.
• Ability to assemble materials to construct a trade show booth.
• Trade show experience and forklift certification preferred but not required.

Responsibilities

• Inventory, pull, prep orders and packing for show shipments.
• Install/assemble and dismantle trade show booths; prep and ship items.
• Provide manifests to freight manager with dimensions and weight.
• Provide client previews and training to ensure successful setup.
• Maintain showroom/warehouse cleanliness and assist in warehouse tasks.

Skills

Customer service

Mechanically inclined

Hand tools

Clear communication

Strong work ethic

Self-starter

Time management

Coachable

Attention to detail

Education

High School Diploma or GED

Tools

Forklift

Job description

We are looking for a Service Tech to join our team supporting our Trade Show Division. The High-Volume Small Booth (HVSB) Service Tech is one of the first team members that our customers meet when visiting the Showroom for an appointment. This is an entry-level position that can lead to a fulfilling career with ample opportunity for growth!

The ideal candidate has an advanced proficiency with hands-on assembly, is highly organized, focused on quality, and enjoys providing world-class customer service. If you thrive in a fast-paced environment that fosters creativity and multi-departmental collaboration, we want to speak with you!

Who We Are:

Innovative Environments is an award-winning, nationally recognized creative team that creates innovative tradeshow exhibit designs and unique workplace branding. In addition, our team at Innovative Environments provides the right solutions for custom corporate interiors, broadcast studios, and corporate and multifamily signage. To learn more, visit our websites: https://innovenv.com/

Position Description:

The HVSB Service Tech will maintain proper inventory, pull and prep orders, install/assemble, dismantle, pack, and ship customer booths and collateral to ensure that all items are included for a successful trade show. In addition, client previews and training are provided to assist customers in a successful set-up and event.

The HVSB Service Tech helps Innovative Environments achieve its mission by being “Exceptionally Good” at small-booth assembly, training, and communication to ensure every client receives “World Class” customer service.

Key Responsibilities:

• Inventory, Installation & Dismantle
  • Inventory/collateral - pull, count and prepare for order. Communicate any discrepancies.
  • Pulling & prepping orders – Review work order, pull, prep, set-up, disassemble, pack, and prepare for shipping.
  • Provide manifests to freight manager - dimensions, weight, etc.
  • At the conclusion of a show, items will need to be picked up or shipped back and set up again to be inspected and ensure all parts and materials are in good condition.
  • Make repairs as necessary and inform HVSB Coordinator of any concerns. Warranty/Fix items covered and meet client requests as needed.
• Client Preview & Training
  • Assemble client booth to exact specifications.
  • Provide a detailed preview/demonstration of the assembly and dismantle process to result in an efficient and successful outcome for the client.
  • Answer customer questions and resolve concerns throughout the process.
• Showroom / Warehouse
  • Ensure that the showroom is in working order and clean daily to accommodate client appointments and walk-ins.
  • Replace booth/display lights or materials as needed, clean shelves and counters from dust, organized area, vacuum.
  • help in the warehouse as needed.

Competencies:

• Exceptional customer service skills
• Mechanically inclined
• Experience with hand tools
• Ability to clearly communicate instructions and processes
• Strong work ethic – focused on results and customer satisfaction
• Self-starter capable of working independently and ensuring deadlines are met
• Advanced time management skills and organizational skills
• Willingness to learn, coachable
• Advanced attention to detail

Candidate Should Possess:

• High School Diploma or GED
• Previous warehouse experience – inventory, pulling orders and forklifts
• Ability to assemble various materials to construct a trade show booth
• Trade show experience and Forklift Certified preferred but not required

What We Offer:

We understand that our people are the most important factor to our success. As a result, we value and invest in our people through:

Benefits Include:

• Medical, dental, vision, life and disability insurance
• 401(K) with discretionary match
• Vacation and Holiday pay
• Personal and professional development
• A collaborative, high-energy culture that values teamwork and integrity

Innovative Environments is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other character