Service Technician-The Banks

Crawford Hoying; United States; On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Employee Assistance Program

Paid time off

401k with match

On-call overtime pay

Mileage reimbursement

Cell phone reimbursement

Job summary

Crawford Hoying is seeking a Service Technician to maintain residential properties on-site. You will perform preventive and corrective maintenance across HVAC, plumbing, electrical, carpentry, and grounds, often working independently or with others, and ensuring work meets Crawford Hoying standards.

The role requires 1-3 years of relevant experience, a valid driver’s license, and good communication. On-call availability, weekend work, and overtime are part of the schedule.

Qualifications

• 1-3 years of related maintenance/janitorial experience
• EPA certification preferred but not required
• High school diploma or equivalent, supplemented by specialized courses or on-the-job in HVAC, plumbing, electrical, and/or carpentry
• Effective oral and written communication skills
• Ability to operate hand tools; knowledge of first aid and safety procedures
• Valid driver’s license

Responsibilities

• Completes maintenance work and service requests, such as carpentry, plumbing, painting, electrical, HVAC, masonry, and other general maintenance, in accordance with company standards and local city, state, and federal building codes
• Provides on-call maintenance for evenings, weekends, and holidays, as scheduled
• Updates the status of all work orders
• Executes the make-ready/turn process
• Completes the move-out checklist, assigning appropriate move-out charges, and forwards it to management for approval and account reconciliation
• Schedules and inspects vendor/contractor work to ensure quality, completeness, and compliance with company standards
• Inspects all rent-ready apartments to ensure that maintenance items are completed and that the apartment is move-in ready
• Inspects physical buildings and/or apartment sites, including all roofs, garages, carports, driveways, streets, stucco, siding, pools, building, recreational facilities, and grounds, identifying all areas in need of immediate or future repairs and maintenance and providing an inspection report to the appropriate manager for review
• Performs other duties and special projects as assigned

Skills

Maintenance experience

Oral and written communication

Hand tools operation

First aid and safety

Valid driver's license

Education

High school diploma or equivalent

EPA certification preferred

Job description

To us, people are everything. And that includes you. If you have talent and passion for developing, building and fostering exceptional communities, then we have the opportunity for you to be remarkable. That’s because we hire great people who do even greater things. With a culture rooted in accountability, accessibility and good ole’ fashioned A-bility, Crawford Hoying hires growth-minded professionals who don’t just want a job, but a long lasting career.

Employees are offered competitive medical, dental and vision insurance with a 24-hour care center.

Employee Assistance Program

New employees have 24/7 access to our Employee Assistance Program for any career-related inquires.

Paid Time Off

Employees begin accruing paid time off upon their hire date in which they have the ability to roll over if not used.

401k Program

Contribute to your 401k and Crawford Hoying will match.

On-call Service Paid at a Rate of Time and a Half

Employees are compensated with time and a half rates for overtime and on-call hours.

Mileage and Cell Phone Reimbursement

Enjoy mileage and cellphone reimbursements for individual, work-related assignments.

At Crawford Hoying, culture is what you demonstrate. Our people are an absolute demonstration of the values we hold and the backbone to the success we've created.

The Service Technician performs various corrective and preventive maintenance duties and special projects to maintain and enhance Crawford Hoying’s residential properties. Duties include, but are not limited to, HVAC, plumbing, electrical, carpentry, and grounds maintenance. Depending on the size of the property, this individual may work alone or with others, with or without supervision, and is expected to complete duties in a manner that meets or exceeds standards set by Crawford Hoying.

Job Responsibilities (responsibilities may include but are not limited to the following)

• Completes maintenance work and service requests, such as carpentry, plumbing, painting, electrical, HVAC, masonry, and other general maintenance, in accordance with company standards and local city, state, and federal building codes
• Provides on-call maintenance for evenings, weekends, and holidays, as scheduled
• Updates the status of all work orders
• Executes the make-ready/turn process
• Completes the move-out checklist, assigning appropriate move-out charges, and forwards it to management for approval and account reconciliation
• Schedules and inspects vendor/contractor work to ensure quality, completeness, and compliance with company standards
• Inspects all rent-ready apartments to ensure that maintenance items are completed and that the apartment is move-in ready
• Inspects physical buildings and/or apartment sites, including all roofs, garages, carports, driveways, streets, stucco, siding, pools, building, recreational facilities, and grounds, identifying all areas in need of immediate or future repairs and maintenance and providing an inspection report to the appropriate manager for review
• Performs other duties and special projects as assigned

Performance Objectives (objectives include but are not limited to the following)

• The 7 Core Values that Crawford Hoying has established to maintain its desired culture
• Service request resolution within 24 hours
• Results-oriented attitude
• Consistent, quality work
• Move-in quality and curb-appeal standards
• Unit-turn timeliness
• Positive, team-player attitude

Preferred Knowledge, Skills, Education, and Experience

• 1-3 years of related maintenance/janitorial experience
• EPA certification preferred but not required
• High school diploma or equivalent, supplemented by specialized courses or on-the-job in HVAC, plumbing, electrical, and/or carpentry
• Effective oral and written communication skills
• Ability to operate hand tools; knowledge of first aid and safety procedures
• Valid driver’s license

The Service Technician works onsite at a residential property and interfaces with external and internal customers, residents, and vendors on a regular basis. The work schedule varies depending on the property. Hours are typically scheduled within 7:00 am and 5:00 pm and may include weekend days. Candidates must be available to work overtime and on-call, as needed, and must be flexible and readily available, depending on the needs of the property.

Reporting Structure

The Service Technician reports to the Service Manager, at larger properties, or directly to the Community Manager at smaller properties.

Physical Requirements

The candidate’s physical condition must be sufficient for the consistent and successful completion of the responsibilities defined for this position. This position frequently requires standing, walking, sitting, reaching with hands and arms, stooping, kneeling, crouching, or crawling. This position may require lifting and/or moving up to 50 pounds and operating power tools. Candidate must be able to occasionally drive during the course of work.