Service Technician - Talisman

Hines; Redmond (WA); On-site; USD 34,000 - 37,000; Full time

Job summary

Hines is hiring a Service Technician for an on-site role in Redmond, WA. You will manage mechanical work, complete work orders, and maintain safety procedures while supporting apartment readiness and vendor coordination.

The position requires EPA refrigerant recycling certifications, strong communication, and the ability to work in early mornings, evenings, weekends, and holidays. Competitive hourly pay is offered with on-site responsibilities.

Qualifications

• High school diploma or equivalent from an accredited institution preferred.
• Two or more years of property maintenance or related industry experience.
• General knowledge of plumbing, electrical, HVAC, and appliances.
• Appropriate EPA Certifications for refrigerant recycling.
• Excellent interpersonal and communication skills.
• Attention to detail, organization, and strong multitasking abilities.
• Shift work including early mornings, late evenings, weekends, and some holidays.
• This position is fully on-site five days per week.

Responsibilities

• Complete assigned work orders generated from requests for service in a timely manner.
• Oversee property grounds and amenities including cleaning, painting, and debris disposal.
• Diagnose issues and provide solutions per Hines policies and safety standards.
• Inspect and prepare vacant apartments for leasing with contractors as needed.
• Handle documentation without disrupting other service requests.
• Follow safety procedures for all equipment malfunctions and report injuries.
• Support cost-containment by ensuring parts meet standards before replacement.
• Operate and maintain HVAC, electrical, plumbing, and other building systems.
• Maintain work order systems and building operations knowledge.
• Obtain required city or government licenses or permits when applicable (EPA CFC Universal Certification Technician; Pool & Spa Operator).

Skills

Interpersonal communication

Attention to detail

Multitasking

Stamina/physical effort

Education

High school diploma or equivalent

EPA Certification (refrigerant recycling)

Job description

Overview

When you join Hines, you will embark on a career journey fueled by vision and guided by leaders who set the standards of our industry. Our legacy is rooted in innovation and excellence, earning us a spot on Fast Company’s esteemed annual list of the World’s Most Innovative Companies, as well as recognition as one of U.S. News & World Report’s Best Companies to Work For in 2024. Discover endless opportunities to grow and make your mark at Hines.

Responsibilities

We’re creating places people are proud to call home and supporting teams who take pride in delivering hospitality-focused experiences every day all while building lasting, meaningful careers along the way. Backed by Hines, a global real estate investment, development, and property management firm, Hines Living is one of the firm’s highest-conviction growth priorities, expanding rapidly across North America. Come grow with us!

As a Service Technician at Talisman with Hines, you will be responsible for overseeing technical and mechanical work of the property to meet the standards of Hines. Responsibilities include, but are not limited:

• Complete assigned work orders generated from requests for service in a timely manner

• Oversee the property grounds and other amenities by performing general cleaning such as trash and debris disposal, pressure wash breezeways and pool areas, and painting curbs and signage as needed

• Be proactive in diagnosing the issues with the property and provide solutions that are in accordance with established Hines policies, standards, and code requirements.

• Identifies areas for improvement and provides suggestions to improve overall efficiency and productivity

• Prepare vacant apartment homes for leasing and new move-ins via inspection, identify what requests are needed, scheduling with contractors and vendors as needed, and complete all maintenance tasks

• Appropriately handle all documentation and other paperwork in a complete fashion without disrupting other service requests

• Practice proper safety techniques with all mechanical or electrical equipment malfunctions, reporting any injuries, accidents, or other safety issues to the appropriate contact

• Support cost-cutting and expense control programs by verifying parts are up to standards for repair rather than a complete replacement when possible

• Follows guidelines for the proper and safe usage of hand, power tools, testing equipment, and safety devices and other items, as well as make sure items are returned

• Notify the supervisor about any items needed and evaluate what needs to be re-ordered without being wasteful

• Generally competent in understanding and following all current emergency procedures

• Adjust and operate the fire alarm and life safety systems

• Functional knowledge of the Hines policies and standards

• Operate, adjust, perform maintenance and repairs on all mechanical, appliance, electrical, plumbing and HVAC related equipment

• Successful completion of all required training programs within required timeframes

• Possess computer skills to administer the work order programs and building operations

• Compute basic mathematical equations

• When applicable, obtain required city and/or government licenses or permits, i.e.:

  • The EPA CFC Universal Certification Technician certificate

  • Pool & Spa Operator

Qualifications

Minimum Requirements include:

• High school diploma or equivalent from an accredited institution preferred

• Two or more years of property maintenance or related industry experience

• General knowledge of plumbing, electrical, general carpentry, HVAC, and appliances

• Appropriate EPA Certifications for refrigerant recycling

• Excellent interpersonal and communication skills

• Attention to detail, organization, and strong multitasking abilities

• Work indoors approximately 80% of the time and outdoors approximately 20% of the time

• Use olfactory, auditory, and visual senses

• Work standing all day

• Lift 25 lbs. or more

• Climb up and down stairs and ladders

• Access remote work areas and confined spaces (i.e., crawl spaces, roofs)

• Use full range of manual dexterity (i.e., sitting, squatting, bending, kneeling, walking, and lifting)

• Meet the shift working requirements of the assigned property; shifts may include early mornings, late evenings, weekends, and some holidays

• Work overtime as business needs deem appropriate

• This position is fully on-site and requires working from the assigned property five days per week

• Compensation: $25/hr - $27/hr

Closing

At Hines, we believe the built world is ultimately about people. As one of the world’s largest privately held real assets firms, we bring nearly seven decades of investment, development, and management experience to work that shapes cities and communities around the world.

Our people make that possible. Across 29 countries, more than 4,600 colleagues bring different perspectives and expertise to Hines, with opportunities to take on meaningful responsibility, learn from leaders across the business, and build a career with room to evolve. We support that journey through professional development, competitive rewards, comprehensive benefits, and a culture grounded in trust and high standards.

Hines is proud to be named to Fast Company’s annual list of the World’s Most Innovative Companies for 2024.

We are an equal opportunity employer and support workforce diversity.