Service Technician - Sterling , Virginia, United States

Lindsay Volkswagen; Sterling (VA); On-site; USD 45,000 - 65,000; Full time

Job summary

Join a leading automotive dealership in Sterling as an Automotive Service Technician. This night-shift position focuses on diagnosing and reconciling used cars with a strong emphasis on outstanding customer service and technical skills. Enjoy a competitive salary, great working environment, and opportunities for career growth within a top VW dealership.

Benefits

Health insurance

Paid vacation

Paid holidays

Qualifications

• Experience in warranty and non-warranty inspections on various vehicle makes.
• Proven track record of achieving or over-achieving goals.
• Professional appearance and work ethic.

Responsibilities

• Troubleshoot customer concerns using technical tools.
• Ensure customer service is maintained at high levels.
• Complete all required paperwork accurately.

Skills

Outstanding communication skills

Superior customer service skills

Technical aptitude

Ability to exercise good judgement

Education

High school diploma or equivalent

ASE certification

Technical or trade school degree

Job description

Automotive Service Technician

Lindsay VW of Dulles is seeking a technician for the night shift. We are looking for a used car technician to diagnose and recon used cars. The right individual will have experiencewith mostmakes and models. We offer a clean state of the art, climate controlled facility. Lindsay VW of Sterling is one of the top VW dealerships in the country and has been number 1 several times. This means we are a busy shop with plenty of work. This position is for week nights with weekends optional; start time 6 to 7 pm. Apply Now!

TheService Technicianis also responsible for setting goals for personal service improvement, and monitor progress against customer satisfaction index numbers and production numbers as provided by the Service Manager.

Primary Responsibilities:
o Correctly troubleshoot customer concerns using the latest administrative and technical tools provided
o Ensure that common courtesy is shown toward all customers you come into contact with
o While in the vicinity of the Service Drive, act as a secondary customer greeter to customers that have not yet been acknowledged
o Keep up to date with all technical publications, Service Comm, and Asist terminal operations
o Make every reasonable effort to ensure safe and honorable vehicle service is delivered as promised the first time
o Address all original customer concerns before moving onto additional sales
o Inspect every vehicle for additional sales opportunities ensuring that the vehicle is being maintained to the local area and factory recommendation
o Ensure the customers vehicle is returned as clean, or cleaner than when it arrived
o Participate in any Factory, or in-house sponsored training programs offered to you
o Complete all paperwork completely and correctly, then ensure all required shop forms are attached to the RO hard copy
o Perform any other duties assigned by the Service Manager, ASM or Group Leader
o Always come to work on time, ready to work, and in a clean uniform

Ideal candidates will have:
Experience in performing warranty and non-warranty inspections, diagnostic, maintenance, and repair service on various vehicle makes and models.
Proven track record of achieving or over-achieving goals
Outstanding communication skills
Professional appearance and work ethic
Great attitude with a high-energy personality
Superior customer service skills
Ability to read and comprehend instructions
Ability to exercise good judgement
Valid State drivers license and good driving record

Required Education:
High school diploma or equivalent
Must have technical aptitude displayed by ASE certification
Technical or trade school degree preferred

Compensation:
We offer competitive pay, health, paid vacation, paid holidays, and a professional work environment.

Become a member of a winning team that offers growth opportunity, excellent earning potential and leadership that appreciates your drive, skills and ability.

When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.

We are anEqual Opportunity Employer and a drug free workplace.

Its Time To Make The Most Important Move Of Your Career!

Apply Now!

We Would Really Like To Hear From You!