Service Technician (South Area)

Ingersoll-Rand; Chattanooga (TN); On-site; USD 34,440 - 48,216; Full time

Benefits offered by this job

Company vehicle provided

Fuel card

Health benefits

401(k) plan

Job summary

Ingersoll Rand is seeking a Field Service Technician to install, troubleshoot, repair and maintain rotary screw and reciprocating air compressors, and related equipment. You will use precision tools to diagnose issues and must follow manuals for all equipment.

This role involves on‑site customer interaction, training apprentices, and coordinating parts with the Service Coordinator. A valid driver’s license and the ability to travel within the service area are required.

Qualifications

• 2 years+ experience of troubleshooting industrial/commercial mechanical systems.
• Must possess a valid driver’s license for a minimum of 12 months, with clean record.
• On‑call responsibilities after 90 days with varying frequency.
• Requires physical work including lifting and extended standing; on-site role.
• High School Diploma or equivalent required.

Responsibilities

• Installs, troubleshoots, repairs, and maintains rotary screw and reciprocating air compressors.
• Communicates with customers and Service Coordinator to order parts and schedule work.
• Trains apprentices and other Field Service Technicians; performs preventive maintenance.

Skills

Troubleshooting

Mechanical systems

Reading diagrams

Microsoft Office

Education

High School Diploma

Tools

IMMC/ASC

X Series Automation

Job description

Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Job Title

Service Technician

Location

Multiple positions located at or near our southeast US Customer Center Locations – Chattanooga, TN; Norcross, GA; Knoxville, TN; Nashville, TN; Moody, AL; Greer, SC; New Orleans, LA. This role is typically not eligible for relocation. If a position is not currently open in an area that you are seeking employment, we will reach out to qualified candidates once an opening is available.

Schedule

Monday – Friday 7:30 AM – 4:30 PM

Pay Range

Starting Pay will range between $25.00 – $35.00 per hour depending on qualifications and experience. This is a full‑time, hourly position. $3,000 Sign On Bonus!

About Us

Imagine a company with technology leadership of over 160 years, yet it operates with the energy of a startup. Ingersoll Rand has dedicated itself to Making Life Better for its employees, customers, shareholders, and planets. We produce innovative and mission‑critical flow creation and life science technologies – from compressors to precision handling of liquids, gases, and powers – to increase industrial productivity, efficiency, and sustainability. Supported by over 80+ brands, our products are used in various end‑markets including life sciences, food and beverage, clean energy, industrial manufacturing, infrastructure, and more. Across the globe, we’re driving growth with an entrepreneurial spirit and ownership mindset.

Job Overview

The Field Service Technician for Ingersoll Rand's Compression Systems and Services Division serves customers by installing, troubleshooting, repairing, and maintaining all makes of rotary screw and reciprocating and/or Centac and ECC air compressors, along with additional compressed air system components. You will use precision measuring tools for diagnostic troubleshooting of compressed air equipment and must have knowledge of all operations and parts manuals associated with all equipment.

Responsibilities

In addition to performing preventative maintenance on Ingersoll Rand compressed air equipment, our service techs will interact with customers to address existing and unanticipated equipment concerns. Collaborate with Service Coordinator on ordering and gathering parts and supplies necessary to complete installations and repairs. All service technicians will assist and train apprentices and Field Service Technicians.

• Effectively communicates verbally and in writing with customers and co‑workers.
• Provides technical assistance on equipment pre‑commissioning and start‑ups, installations, and repairs of compressed air systems, including “hands‑on” work to assure equipment operates to customer’s requirement with limited guidance from the Master Technician.
• Increases Ingersoll Rand customers awareness of how Ingersoll Rand products, services, and solutions, such as Preventative Maintenance, Diagnostics, Audits and Leak Detection can benefit their operations.

Requirements

• 2 years+ experience of troubleshooting industrial/commercial mechanical systems.
• Must possess a valid driver’s license for a minimum of 12 months, with no major or frequent traffic violations including, but not limited to Duke in the previous 5 years, Hit & Run, License Suspension, Reckless/Careless Driving or multiple smaller infractions or preventable collisions in the previous 3 years.
• Every service technician is required to be on‑call, but you will not be on‑call for the first 90 days. On‑call weeks can be as often as every 4 weeks or greater, determined by the hiring manager.
• This position is highly physical and requires regular use of hands, fingers, walking, stooping, and kneeling. It requires employees to regularly lift and or move weight limits in line with the safety policy.
• High School Diploma or equivalent required.

Core Competencies

• Able to read wiring schematics and diagrams for all equipment.
• Advanced network systems installations (IMMC/ASC, X Series Automation).
• Basic vibration troubleshooting.
• Basic Air Quality (system compressor/dryer – air treatment).
• Operating knowledge of Microsoft Office software and other basic computer usage. Working proficiency with handheld computer (i.e. Smartphone, iPad) and network bases.
• Maintain proper business travel practices in a cost‑efficient manner.

Preferences

• Industrial air compressor maintenance & knowledge.
• EPA Certification.
• Veterans/Active‑Duty Military are encouraged to apply.

Travel & Work Arrangements/Requirements

• Service Technicians will travel daily in a 3‑hour radius within our service area.
• A company vehicle and fuel card will be provided.

What We Offer

At Ingersoll Rand, we embrace a culture of personal ownership — taking responsibility for our company, our communities, and our environment, as well as our individual health and well‑being. Our comprehensive benefits package is designed to empower you with the tools and support necessary to take charge of your health, ensuring that together, we can continue to make life better. Our range of benefits includes health care options such as medical and prescription plans, dental and vision coverage, as well as wellness programs. Additionally, we provide life insurance, a robust 401(k) plan, paid time off, and even an employee stock grant, among other offerings.

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