Service Technician: Rare Skills. Specialty Coffee. Real Career.

Caffeinated Coffee Repairs; New Braunfels (TX); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) with company match and PTO

Company vehicle provided aftertraining

Job summary

Caffeinated Coffee Repairs is seeking a hands-on field service technician to maintain and repair commercial coffee equipment across the South-Central United States. You’ll handle multiple daily service calls, interpret electrical and hydraulic diagrams, and document findings with precision.

Travel up to 10% is required; a valid driver’s license and ability to lift 75 lbs are essential. Training leads to a company vehicle and full back-office support for scheduling and inventory.

Qualifications

• Hands-on repair experience in electrical, plumbing, mechanical, or related fields.
• Know your way around a multimeter before first day; no formal credentials required.
• Valid driver’s license and clean driving record; ability to lift 75 lbs.
• Proficiency with mobile devices and professional written communication.
• Reliable address for parts deliveries via FedEx/UPS.

Responsibilities

• Run two to three service calls per day at commercial accounts.
• Disassemble and reassemble components with precision and care.
• Trace faults using electrical/hydraulic diagrams and a multimeter.
• Explain findings to customers in clear, understandable language.
• Track time and manage digital tickets through ServiceTitan.
• Post-repair tasting to confirm the machine is producing correctly.

Skills

Electrical troubleshooting

Reading diagrams

Technical aptitude

Customer communication

Tools

Multimeter

ServiceTitan

Job description

Service Technician: Rare Skills. Specialty Coffee. Real Career.

Great coffee starts long before the first shot pulls.

It starts with a machine that’s been properly serviced, accurately diagnosed, and carefully maintained. That’s where we come in — and where you come in.

Caffeinated Coffee Repairs keeps commercial coffee equipment running for cafes, hotels, and hospitality businesses across the South-Central United States. We’re looking for a field technician who takes that responsibility seriously — someone who’s handy, curious, and clear-headed under pressure.

Your day in the field

You’ll run two to three service calls per day at commercial accounts. The work is hands-on and technical:

• Using a multimeter to measure voltage, resistance, capacitance, and continuity
• Reading electrical and hydraulic diagrams to isolate faults
• Identifying outlet types and plumbing thread sizes, building adapters when the job calls for it
• Disassembling and reassembling components with precision and care
• Pulling part numbers from diagrams and manufacturer documentation
• Writing detailed, professional service notes with accurate findings — no errors, no slang
• Tracking time and managing digital tickets through ServiceTitan
• Walking customers through your findings in language they can actually understand
• Tasting coffee post-repair to confirm the machine is producing correctly

Some experience with hands-on repair work is required — electrical, plumbing, mechanical, or general project work around the house. You don’t need formal credentials, but you do need to know your way around a multimeter before day one. The role involves stooping, kneeling, and working in tight spaces under counters. A valid driver’s license, clean driving record, ability to lift 75 lbs, proficiency with mobile devices, strong professional written communication skills, a reliable smartphone, and a secure address for parts deliveries via FedEx and UPS are also required.

The support behind you

You won’t be doing this alone. A dedicated team manages scheduling, dispatch, and back-office administrative support. Inventory is tracked digitally and reordered automatically — though you’ll assist with parts receiving and inventory counts. Basic vehicle confidence is expected — things like handling a flat tire or dropping the vehicle off for scheduled maintenance. Once you complete training, you’ll receive a company vehicle and start each day from home — no daily office visits.

Travel

This role requires travel throughout your assigned service territory. Occasional overnight and multi-day travel may be required for emergency coverage, out-of-territory repairs, and technical training. Company-approved travel expenses and accommodations are provided in accordance with company policy. Willingness to travel up to 10% of the time — including overnight assignments — is a required qualification for this position.

Benefits and compensation

• 20–25/hour based on experience and certifications
• Expected hours: 30–60 per week
• Medical, dental, and vision coverage — available within 90 days
• 401(k) with company match and paid time off
• Company vehicle provided after training
• Long-term career development in a specialized, growing field
• Military friendly and equal opportunity employer

The pay range for this role is:

20 - 25 USD per hour (Greater San Antonio Region)