Service Technician - Professional

Hussmann; Greenville (NC); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Bi-annual bonuses based on performance

Paid training and online training access

Paid time off – 22 days

Company vehicle provided

Sign-on bonus available

Health benefits including medical, dental, and vision

Job summary

Hussmann in Greenville, NC is seeking a motivated HVAC/R Technician to maintain, diagnose, and repair refrigeration systems in retail environments. Ideal candidates will have a High School Diploma and extensive field experience or relevant technical training. The role offers a robust benefits package, including bonuses, paid time off, health benefits, and educational assistance. Join a committed team dedicated to customer success and operational efficiency. Opportunities for training and growth are also provided.

Qualifications

• 7 years in the HVAC/R field or 5 years with Technical School Certification.
• Ability to perform routine maintenance on supermarket refrigeration systems.
• EPA 608 Universal Certification is required.

Responsibilities

• Maintain, diagnose, and repair HVAC/R systems in stores.
• Complete necessary documentation and communication accurately.
• Work with pressure regulators and troubleshoot refrigeration issues.

Skills

HVAC/R System Maintenance

Technical Problem Solving

Customer Service

Team Leadership

Time Management

Education

High School Diploma or GED

HVAC-R Technical School Degree (Preferred)

Tools

Hand Tools

Refrigeration Gauges

Job description

Overview

Are you motivated and eager to grow your career in refrigeration? Hussmann’s team of Technicians maintain, diagnose, and repair HVAC/R in supermarkets, convenience stores, and cold storage facilities.

Why Hussmann

• Bi-annual bonuses based on performance
• Paid training and access to online training videos
• Paid drive time (including overtime)
• 22 days paid off – 10 days of vacation, 12 company holidays
• Company vehicle provided
• On-the-job, hands‑on training opportunities for Technicians, electrical and mechanical theory, and model‑based training
• Sign‑on bonus available

Responsibilities

• Performs prescribed, routine maintenance procedures on supermarket refrigeration system and self‑contained temperature‑controlled merchandisers.
• Has enough system knowledge to match customer needs with potential sales opportunities and ability to complete rapid/accurate diagnosis.
• Manages truck inventory by ordering, receiving, billing out and maintaining parts with a minimum of waste. Manages assigned vehicle within all company guidelines, maintaining a clean vehicle and performing required maintenance on time.
• Completes necessary documents and electronic communication in a thorough, accurate, professional and timely manner. Demonstrates the ability to utilize a hand‑held device to complete necessary paperwork and invoicing requirements.
• Systematically utilizes mirror and flashlight to check all joints, installs PVC drain pipe with minimal supervision, sets and trims cases, installs and adjusts glass doors and frames, uses temperature sensors, brazes and soldering techniques, and determines proper coil layout in complex boxes.
• Accurately identifies pipe size and fittings by sight, performs system refrigerant and oil conversions, tests oil during conversion, and electric welds a variety of metals and joint types.
• Identifies, troubleshoots, and correctly sizes thermostatic expansion valves.
• Works with pressure regulators as they pertain to pressurized gases, refrigerant flow controls, TEV troubleshooting and replacement, and tracing complex schematic diagrams.
• Demonstrates understanding of low/high pressure oil systems, split condensing/low ambient controls, refrigerated equipment startup, EMS controls, new retail store refrigeration startup, air flow characteristics and testing, motor VFDs, all system defrost types, recovery setup, torch setup, compressor operating parameters, conventional refrigeration system layout, parallel rack system layout, and advanced wiring diagrams. Understanding of CO2 refrigeration preferred.
• Displays a working knowledge of gauge, scale, recovery, ECM, shaded pole, PSC, three‑phase motors, compressor operating parameters, oil differential pressure valves, and oil level controls.
• Detects and repairs leaks on conventional systems and parallel racks, soldering with copper‑to‑brass and copper‑to‑steel, conducting compressor diagnosis and replacements, troubleshooting and repairing more complex service calls, checking/adjusting oil management system and compressor oil level control.
• Serves as a technical resource to other technicians and leads HVAC/R PM programs.
• Additional responsibilities as assigned.

Qualifications

Formal Education Requirement: High School Diploma/GED (Preferred level: HVAC‑R Technical School Degree)

• External Candidates: 7 years in the field or 5 years with Certification from a Technical School
• Internal Candidates: 3 years as a Certified Technician with completion of OJT & Skills Assessment

Additional Information

• Must have a valid driver’s license and maintain a safe driving record in accordance with the Fleet Policy.
• Must be physically able to walk distances, bench, crouch, climb ladders, work at high elevations and lift/carry objects up to fifty pounds repetitively and for an extended period.
• Must have excellent verbal and written communication skills, be detail‑oriented and highly motivated.
• Must have strong mechanical aptitude, including knowledge of basic maintenance tasks and use of hand tools.
• Must be able to work nights and/or weekends as required.
• Working knowledge of basic refrigeration and/or knowledge of commercial refrigeration and HVAC preferred.
• Strong leadership and business acumen.
• EPA 608 Universal Certification.
• Superior decision‑making ability and paperwork skills.

Benefits

Hussmann is committed to supporting your total wellbeing through a wide variety of benefits and wellness programs to support your physical, emotional, financial, social, and environmental health. Here’s what you can expect:

• Health Benefits – Offering medical, dental, vision, prescription plans, plus Health Savings Account and Flexible Spending Account options.
• Voluntary Benefits – Life, accident, critical illness, disability, legal, identity theft, and pet insurance.
• Hussmann Retirement Savings & Investment Plan – 401(k) plan with company matching contributions and immediate vesting.
• Paid Time‑Off Benefits – Paid time off, stewardship, and parental leave.
• Educational Assistance – Tuition reimbursement for job‑related courses after six months of service.
• Health Management and Wellbeing Programs – EAP, virtual health management, chronic condition, and tobacco cessation.
• Available to eligible employees starting the first day of the month following their start date. Eligibility for each benefit may vary based on employment status.

About Hussmann

For over a century, Hussmann Corporation has been a global leader in commercial refrigeration equipment — delivering solutions that meet the demands of the modern food retailing industry. Headquartered in St. Louis, MO, Hussmann offers a diverse range of products and connected solutions designed to enhance operational efficiency, optimise visibility of merchandise, and keep food fresh. With a nationwide network of skilled technicians, Hussmann goes beyond manufacturing — a trusted partner relentlessly driving customer success.

For more information about Hussmann, please visit www.hussmann.com.

Hussmann is a subsidiary of Panasonic USA.

Hussmann is proudly committed to creating an inclusive environment. All qualified applicants will receive consideration for employment without regard to veteran status, disability, age, race, colour, religion, sex, national origin, genetics, medical condition, or any other characteristic protected by law.

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