Service Technician- Part Time

Trek Retail Corporation; Pottstown (Montgomery County); On-site; USD 35,000 - 60,000; Full time

Benefits offered by this job

Flexible culture

Health plan

FSA

401(k) with match

Tuition reimbursement

Employee discounts

Partner discounts

Job summary

Trek Store Pottstown is seeking a Service Technician to care for bikes, build customer relationships, and learn advanced servicing. You’ll troubleshoot repairs, service new models, and help customers keep gear running smoothly in a fast-paced shop.

We welcome teammates with strong hospitality, a willingness to learn, and a team-focused mindset. Prior mechanic experience isn’t required, and training is provided to get you up to speed.

Qualifications

• Retail or service experience preferred.
• Strong communication and listening skills.
• Positive, team-focused attitude and willingness to help.
• Willingness to learn bike servicing and repairs.
• No formal mechanic experience required.

Responsibilities

• Troubleshoot and service a variety of bikes.
• Assist customers with questions and recommendations.
• Learn proper service methods and new technologies.
• Keep the shop tidy and organized for daily service.

Skills

Customer service

Communication

Team player

Willing to learn

Attention to detail

Problem solving

Job description

A bit about us Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sound pretty sweet? Then come join us!

Job Location

Trek Store Pottstown

Job Description

As a Trek Service Technician, no one day is the same as the last. This job is all about caring for bikes so their owners love riding them. You’ll troubleshoot repairs and service all kinds of bikes, and you’ll be the first to have your hands on brand new models before they hit the sales floor. Most importantly, you’ll build relationships with people who trust you to keep their gear running flawlessly. We’re looking for a teammate with stellar customer service chops, a willingness to learn, and a real motivation to build skills as a technician. So, if you’ve already worked as a mechanic, that’s great. But if not, we’ll train you.

What you’ll bring to the team

Self-motivation, a positive, team-focused mentality, plus a willingness to pitch in on any task

Fantastic hospitality—a warm, approachable manner, great listening skills, and a drive to help in any way you can—even on the toughest, busiest days

Top-notch communication skills

Impressive attention to detail and a love for tinkering ‘til you figure it out.

Eagerness to learn the ins and outs of servicing bicycles

A desire to continually learn proper service methods and new technologies

Prior mechanic experience is not required!

Trek Benefits

• Flexible and fun company culture
• Competitive health care -- PPO & HDHP medical plan options
• Flexible Spending Accounts (FSA)
• 401(k) with match and Employee Stock Ownership Plans (ESOP)
• Tuition Reimbursement up to $15,000! (Undergraduate & Masters programs)
• Employee discounts on all product
• Deep partner retail discount

Equal Employment Opportunity ("EEO") Employer

Trek strictly prohibits discrimination on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, sexual orientation, age, national origin, veteran or military status, disability, medical condition, genetic information, or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. We are an E-Verify employer.

For more information, please click on the following links: E-Verify Participation Poster: English / Spanish E-Verify Right to Work Poster: English | Spanish

About Trek

Trek is a place where you’re valued for being you. If you’re really into bikes, that’s great. If you’re not (yet), that’s great too. Because there’s a lot more to Trek than bikes. Every person has a unique history and life experience to bring to the table. We respect that. It’s what makes us who we are.

Trek was named to Fortune Magazine's list of Top 100 Best Companies to Work For. Learn more of why Trek is one of the top 100 Greatest Place to Work.