Service Technician Level 3

Hobart Service; West Chester Township (OH); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Competitive pay

Great insurance options

Paid vacation and holidays

401K with company match

Service vehicle and uniforms provided

Extensive training programs

Job summary

A commercial food equipment service provider is seeking a service technician to troubleshoot and maintain various equipment types at customer sites. Candidates should have a High School Diploma or equivalent, with 4-6 years of relevant experience in mechanical and electrical roles. The position requires a valid Driver's License and the ability to work independently and meet customer service goals while undergoing extensive training. Competitive pay and benefits are offered, along with opportunities for career development.

Qualifications

• 4-6 years of similar electrical/mechanical experience is required.
• Must have a valid Driver's License and ability to drive multiple hours.
• Overtime and On-Call as required.
• Attend our industry leading training at our corporate headquarters in Troy, OH.

Responsibilities

• Troubleshoot, diagnose, repair, and maintain commercial food equipment.
• Meet weekly productivity and customer-oriented goals.
• Meet or surpass weekly productivity and customer-oriented goals while maintaining a high level of customer service.

Skills

Mechanical skills

Electrical skills

Customer service

Troubleshooting

Education

High School Diploma or GED

Tools

Power tools

Diagnostic equipment

Job description

Job Description Summary

Services products and equipment in assigned territory. Identifies, analyzes, and repairs instruments and products at customer's location. Performs preventive maintenance, site surveys, installations, and modifications. Determines parts to order for repairs and timeliness of need. Maintains stock of inventory and equipment, and documents service-related activities. Provides training, re-training, and follow-up at customer site. Role could be performed by an employee with a minimum of a high school education or equivalent plus two years technical training, and six years of relevant experience.

Company Description

Hobart Service, an Illinois Tool Works Company, has been in business for over 125 years and is the trusted source for Commercial Food Equipment Service Solutions. We have over 1,700 associates nationwide who serve as valued partners to our customers. Our employees are dedicated to providing the best customer service, give back to the communities where they live and work, and demonstrate the ITW values of Integrity, Simplicity, Trust, Respect and Shared Risk.

Job Description

Are you mechanically and electrically inclined? Do you like providing customers with quality service solutions? Join our team and become a part of the leading nationwide provider of commercial food equipment service!

• You will work with customers to electrically/mechanically troubleshoot, diagnose, repair, and maintain a variety of commercial food equipment to include cooking, food preparation, ware washers, weigh wrap, baking and refrigeration.
• You will typically leave from home each morning and work with minimal direct supervision at customer sites.
• You will meet or surpass weekly productivity and customer-oriented goals while maintaining a high level of customer service.

Qualifications

What you’ll bring to the table:

• An accredited High School Diploma or GED and 4-6 years of similar electrical/mechanical experience
• You must have a valid Driver’s License and ability to drive multiple hours daily
• You should be able to work Overtime and On-Call as required
• You must be able to attend our industry leading training at our corporate headquarters in Troy, OH

Physical Demands & Work Environment

The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

• Lift up to 75 lbs with or without assistance.
• Climb up to 10 ft with an A-frame ladder.
• Occasional roof access may be necessary through extension ladders or fixed ladders greater than 20 feet.
• Extensive walking 3-5 miles / day.
• Extensive driving 5-6 hours/day.
• Kneel, squat, bend, push/pull.
• Move in different positions to accomplish tasks in various environments including tight and confined spaces.
• Operate motor vehicles or heavy equipment.
• Operate machinery and/or power tools.

Working Conditions

• Office facility and customer facilities (including commercial kitchens of various types of businesses).
• Exposure to noise, heat, cold, slippery, wet dirty conditions may occur.
• Travel requirement up to 50% of time.

Hours of Work

• Normal business hours with occasional/frequent/extended hours as needed.
• Flexibility with schedule to meet critical deadlines.
• Extended hours may include nights and/or weekends.
• Normal scheduled hours cover early mornings, evenings and/or weekends.

Additional information

Why work for us?

• Competitive pay.
• Great insurance options with low premiums.
• Paid vacation and holidays.
• 401K with company match.
• Extensive on-the-job, online, and classroom training.
• Service vehicle, uniforms, and safety equipment provided.
• Safety-conscious work environment.

Hobart Service is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

ITW and Hobart Service are committed to providing a healthy and safe environment for all employees. To demonstrate this commitment, Hobart Service is tobacco-free (including e-cigarettes) on campuses and within company vehicles and maintains a drug-free workplace.

If you are a qualified individual with a disability and are unable or limited in your ability to use or access the online application system process due to your disability, please contact Human Resources at [e-mail] to request assistance. No other requests will be acknowledged.

ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.