HVAC Service Technician

Edelman Heating, Cooling, Plumbing, Electric & Solar; DeKalb (IL); On-site; USD 24,796 - 34,440; Full time

Benefits offered by this job

Competitive pay

Health insurance

401k with company match

Loyalty program

Access to discounts via 'Access Perks'

Job summary

Edelman Heating, Cooling, Plumbing, Electric & Solar is seeking a Maintenance Technician Rockstar in DeKalb, Illinois. This role involves providing high-quality service and maintenance on residential systems, ensuring a 'World Class' experience for all customers.

Ideal candidates will be eager to learn the trades, possess a proactive attitude, and be ready to work a flexible schedule. The position offers competitive pay, career advancements, and a supportive work environment.

Qualifications

• Ability to provide 'World Class' customer service.
• Willingness to learn HVAC, plumbing, and electrical systems.
• Proactive attitude and ability to perform physical tasks.

Responsibilities

• Assist in high-quality maintenance and service calls.
• Provide homeowners with a 'World Class' experience.
• Work under the Service Manager for continuous learning.

Skills

Customer service

HVAC knowledge

Plumbing knowledge

Electrical knowledge

Flexible scheduling

Job description

Overview

Description

Hey there! We’re Edelman, and we’re looking for a Maintenance Technician Rockstar. At Edelman, we don’t just "check boxes"—we ensure the safety and comfort of the families in our community. We are a "World Class" organization looking for Level 1 Technicians who are eager to learn, serve, and grow. If you are looking for a company that values your time, provides a flexible schedule, and treats you like family, you’re in the right place.

You Should Apply If

• You’re a Helper at Heart. You love meeting new people and solving their problems to make their day better.
• You’re Humbly Confident. You are ready to learn the ins and outs of HVAC, plumbing, and electrical systems from the best in the business.
• You’re a Professional. You show up on time, look the part, and treat every customer’s home with total respect.
• You’re Flexible. You enjoy a schedule that keeps things interesting and doesn't trap you in a 9-to-5 cubicle.
• You Want Growth. This isn\'t just a job; it\'s the first step in a 50-year career path with a company that wants to see you succeed.

You Shouldn’t Apply If

• You don\'t like talking to people or providing "World Class" customer service.
• You aren\'t comfortable working on a variety of systems (HVAC, Electrical, Plumbing).
• You prefer a rigid, unchanging routine every single day.

Your Daily Mission

• Service Excellence: Assist in providing high-quality maintenance and service calls on residential systems according to Edelman standards.
• The Customer Experience: Provide homeowners with a high-quality, "World Class" experience from the moment you walk through the door.
• Continuous Learning: Work under the Service Manager to sharpen your skills and become an expert in the trades.
• The Edelman Standard: Maintain a clean workspace and ensure every maintenance task is completed with integrity and precision.

What You Bring To The Table

• The Vibe: A proactive, "can-do" attitude and a heart for service.
• The Commitment: Readiness to work a flexible schedule (weekdays and weekends) between 8:00 am and 8:00 pm.
• The Drive: A valid driver’s license and the ability to pass a background check/drug screen.
• The Basics: Ability to perform physical tasks associated with residential maintenance.

Why Edelman?

• Competitive Pay: Get rewarded for your service, $18–$25 per hour.
• Career Advancement: We don\'t just give you a job; we give you a path. We\'ll help you develop the skills to move from maintenance to high-level service.
• Stability: A consistent schedule with a supportive team that has your back.
• The Loyalty Program: We think long-term. Our loyalty program runs for 50 years—the longer you stay, the more you earn.
• Total Protection: Health insurance (we cover a portion!), Vision, Dental, and a $25,000 Life Insurance policy at no cost to you.
• Future Focus: 401k through Vanguard with a 4% company match.
• The Perks: Access to "Access Perks" for discounts on travel, food, and shopping, plus voluntary benefits like Short-Term Disability.

Our DNA (The Edelman Way)

Our mission is to make the world a better place, one home at a time. From the Heartland to Florida, we are rooted in faith, family, and a commitment to excellence. We don’t just hire for skills; we hire for heart.

• We Are Solutions Driven: We embrace challenges with creativity and determination. If a system is acting up, we find the most efficient way to fix it.
• We Are Radically Honest: Integrity is our heartbeat. We foster a culture of transparency—we do the right thing for the customer every single time.
• We Are Humbly Confident: Our expertise gives us confidence, but we approach every home with humility. We celebrate our successes and learn from our mistakes.