Service Technician L4B

Penske Cadillac Buick GMC of South Bay; Cerritos (CA); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Medical, Dental, Vision and Prescrip.

Company Paid Life Insurance

401(k) Savings and Retirement Plan

Career advancement opportunities

Job summary

Penske Cadillac Buick GMC of South Bay is seeking a Service Technician L4B to diagnose and repair vehicles on-site per factory and dealership specifications. The role requires high proficiency with GM systems and a strong focus on quality and safety.

You will document work, communicate findings, and participate in road tests to ensure repairs meet standards. The position emphasizes on-site work with opportunities to utilize GM certifications and tools, contributing to customer satisfaction and

Qualifications

• At least 4 years of GM dealership technician experience or equivalent.
• Gold Certification in Electrical Electronics and Cold Certification in 3 GM specialties within 12 months.
• Knowledge of repair tools and safety regulations.
• Ability to operate manual transmission vehicles and read technical documentation.

Responsibilities

• Diagnose and repair vehicles per repair orders and factory standards.
• Perform a range of repairs from oil changes to major engine/transmission work.
• Document findings, parts, and repairs on orders and inspection sheets.
• Road test vehicles to verify repairs and quality.
• Coordinate with Service Advisor on additional work and timelines.
• Maintain tools, workspace, and safety protocols.

Skills

GM dealership experience

Electrical electronics

Safety compliance

Diagnostic tools

Education

High school diploma

Tools

GM Specialties Certifications

Gold Certification in Electrical

Job description

Summary

The Service Technician L4B is responsible for diagnosing and performing vehicle repairs and maintenance work as assigned and in accordance with factory and dealership specifications and time standards.

Essential Duties include the following; however, other duties and responsibilities may be assigned.

Position is 100% on-site.

Compensation

Base Hourly Rate of $16.90 plus bonus compensation based on individual productivity, which can range from $0.00 (if baseline benchmarks are not met) without any upper limit.

• Performs work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards.
• Carries out a variety of vehicle repairs from, but not limited to, oil changes to rebuilding a vehicle again.
• Diagnoses cause of malfunction and perform repairs, as needed.
• Document all work performed and findings on repair orders and inspection sheets.
• Duplicate and document the guest concern. Document diagnostic test with results and the equipment used to isolate the cause. Document the correction and verify the repair.
• Repairs vehicles per estimate and according to manufacturer standards.
• Road tests vehicles to quality check work performed as required.
• Examines vehicles to determine if additional safety or service work is required.
• Maintains communication with Service Advisor/Assistant Service Manager (ASM) if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promise time.
• Completes all work according to the applicable safety requirements and published procedures.
• Achieves the production objectives set by management.
• Provides the administrative assistance necessary to complete warranty repair orders and other tasks assigned by management.
• Maintains communication with Parts Department on status of parts.
• Maintains tools and equipment in a proper state of repair.
• Maintains assigned workspace in an organized and clean manner.
• Maintains a high level of grooming, hygiene and uniform appearance.
• Performs other specific administrative functions as directed by the service management.
• Maintains high ethical standards in all actions.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The individual should possess:

• At least (4) years of GM dealership technician experience; or at least 4 years of technician experience plus completion of the requirements:
• Current Gold Certification in Electrical Electronics, plus Current Cold Certification in 3 or more of the GM Specialties Certifications below within 12 months of the Technician's start date:
• Engine Performance
• Diesel Engine Performance
• Engine Repair
• Manual Drivetrain & Axle
• Automatic Transaxle/Transmission
• Brakes
• Steering & Suspension
• HVAC
• Mech/Elec/Body Repair
• EV Expert
• Maintain factory required certifications and trainings.
• Knowledge of machines and tools, including their designs, uses, repair, and maintenance; federal, state, and local regulations such as those governing the disposal of hazardous waste and mathematical principles (adding, subtracting, dividing, multiplying and percentages) and application.
• Ability to operate manual transmission vehicles; determining causes of operating errors and deciding what to do about it.
• Read, analyze and interpret common technical journals, and legal documents, and coordinate activities with other employees.
• Pay attention to detail, read, and comprehend instructions and information in the English language.
• High school diploma or equivalent desired.
• Must have a valid driver's license and have and maintain an acceptable, safe driving record.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

• Stand for long periods at a time.
• Frequently bend, stretch, twist, or reach with their body, arms, and/or legs; stoop, kneel, crouch, or crawl.
• Exert maximum muscle force to lift, push, pull, or carry objects and use hands and arms in handling, installing, positioning, and moving materials, and manipulating things.
• Perform physical activities that require considerable use of arms and legs.

Penske Cadillac Buick GMC of South Bay is an equal opportunity employer and maintains a drug and alcohol-free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record.

Penske Buick GMC of Cerritos is looking for results driven, team focused, dedicated people to join our team.

Our compensation and benefits package includes:

• Medical, Dental, Vision and Prescription Insurances
• Company Paid Life Insurance
• 401(k) Savings and Retirement Plan
• Tremendous Opportunity to Learn, Advance and Build a Career!

Penske Buick GMC of Cerritos is an Equal Opportunity Employer.