Service Technician - Koons Annapolis Toyota

Lhmauto; Annapolis (MD); On-site; Full time

Job summary

An established industry player is seeking a dedicated Service Technician to join their dynamic team in Annapolis. This role offers the chance to work on a variety of vehicles, performing essential repairs and maintenance while ensuring exceptional customer experiences. The ideal candidate will possess strong technical and mechanical skills, with a commitment to ongoing training and professional development. Enjoy competitive pay, comprehensive benefits, and a supportive work environment that values teamwork and innovation. If you have a passion for the automotive industry and want to make a difference, this opportunity is for you!

Benefits

Paid holidays

Paid time off

Paid training

401k with company match

Employee discounts

Stock Awards

Tuition Assistance

Employee assistance program

Paid volunteer hours

Aggressive employee referral program

Qualifications

• Must be 18 years or older with a valid driver's license.
• ASE and manufacturer certifications are heavily preferred.

Responsibilities

• Perform general repairs and diagnosis on vehicles.
• Conduct road tests and document all work performed.
• Maintain customer satisfaction and complete required training.

Skills

Technical Skills

Mechanical Skills

ASE Certifications

Customer Service

Education

High School Diploma

Tools

Basic Tools

Job description

Service Technician - Koons Annapolis Toyota

Annapolis, MD, USA Req #4989

Friday, April 4, 2025

About Asbury

Koons Automotive Group is part of Asbury Automotive Group (NYSE: ABG) is a Fortune 500 company and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through innovative technologies such as Clicklane and our commitment to our team members, guests, and partners. Our culture is grounded in our North Star and Compass and powered by our D RIVE values, focusing on the vision of becoming the Most Guest Centric Automotive Retailer. At Asbury, we work together to provide exceptional experiences for our guests while promoting a fun, supportive, and inclusive environment where team members can thrive both personally and professionally. Based on our efforts, we have been recognized as one of the best places to work by both Newsweek and US News & World Report.

Do you have a passion for repairing cars, assisting with providing exceptional guest experiences, and being an innovator in the automotive industry? As a Service Technician, you will have the opportunity to make a positive impact on our business and customers every day while earning the pay you deserve and awesome benefits! We are looking for smart, energetic, technically-focused Technicians who will help us redefine the car-servicing experience. Does this sound like you? Apply now!

• Current Technicians: $2.00 guaranteed increase over your current flat rate, going up to $5.00 over current rate for qualified candidates.
• Current Toyota Technicians: bring your Spin Card or number

The "B" Level Service Technician has the responsibility of understanding and completing routine repairs necessary for the repair of customer vehicles. This individual will perform general repairs and diagnosis with some assistance. These repairs include but are not limited to light engine work, transmissions, clutches, drive shafts, electrical systems (starters and alternators), HVAC systems, and steering & suspension systems. This individual will have a majority of their manufacturer certifications. The preferred candidate has ASE certifications and Toyota or Lexus experience.

• Conduct road tests to determine work needed and to confirm work was successfully completed when necessary and practical.
• Perform all levels of diagnosis and repair on vehicles.
• Perform all levels of preventive/routine maintenance services.
• Utilize product and technical training as assigned by the manufacturer and management.
• Participate in manufacturer-sponsored training programs.
• Make accurate use of the multi-point inspection form on each vehicle.
• Document all work performed and recommended on assigned repair order.
• Communicate with service advisor when additional work is needed or if repairs cannot be completed within the promised time.
• Maintain technician proficiency as specified by Asbury standard.
• Schools to continuously expand your knowledge of new technology.
• Maintain manufacturer (CSI) Customer Satisfaction Index at or above the Asbury specified goal(s) in service for district, regional, and national scores.
• Complete the work, notations, and time-keeping necessary to the successful completion of warranty repair orders and the filing of warranty claims.
• Report to management any situation or condition that would jeopardize the safety, welfare, or integrity of the dealership, its customers, or employees.
• Take care to ensure that customer’s vehicles are returned to them as clean as they were prior to being serviced.
• Understand and complete required training for compliance with federal, state, and local regulations, such as hazardous waste disposal, OSHA Right-to-Know, etc.
• Comply with all federal, state, and local laws, as well as company policy, regarding safeguarding all customer vehicles, property, and information.
• ASE certifications heavily preferred.
• Manufacturer certifications heavily preferred.
• Must have basic tools.
• Must have great technical and mechanical skills.
• Must be a team player and have the ability to work repetitively on complex tasks.
• Must be a minimum of eighteen years of age.
• Must have a valid driver’s license.
• Must be able to pass pre-employment screening (background & drug test).

Company Benefits:

Pay and Recognition:

• Hourly Pay Range: $20 - $40.
• Paid holidays & paid time off.
• Deferred Holiday Pay Match.
• Paid training.
• Stock Awards (select management and front-line team member’s eligible).

Insurance / Retirement:

• Insurance: medical, vision, dental, accident, critical illness, and hospital indemnity plans.
• Up to 12 weeks paid pregnancy leave (disability leave).
• Health savings.
• Flex spending accounts (tax free).
• Short-term and Long-term disability plans.
• Life Insurance (Whole Life and Term).
• 401k with company match.

Learning, Tuition Assistance and Career Development:

• Digital career path tool to assist with career development.
• Continuous training through Asbury's Internal Learning Management System.

Professional growth and development opportunities Additional advantages:

• Student loan relief resources.
• Employee assistance program.
• Employee discounts on parts and service repairs.
• Opportunities to join our community service initiatives, which includes paid volunteer hours.
• Aggressive Employee referral program with bonus opportunities.

INDKOONS

Asbury Automotive Group is an equal opportunity employer. We provide equal employment opportunities to all individuals regardless of their race, color, religion, sex, national origin, citizenship, age, disability, pregnancy, sexual orientation, gender identity, military leave or veteran status, genetic information, or any other protected category as defined by applicable laws. We prohibit discrimination or harassment based on any of these characteristics and affirm our commitment to fostering an inclusive and diverse workplace. We are a Drug-Free workplace. Upon hire, you will be asked to complete a Pre-Employment Drug Screen and Criminal Background Check. Complying with a background check will not automatically disqualify a candidate from employment. We participate in E-Verify.