Service Technician - Jackson, WY

Big Horn Heating & Cooling; Jackson (WY); On-site; USD 94,000 - 114,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Health insurance

Paid time off

Referral program

Job summary

Big Horn Heating and Cooling in Jackson, WY seeks an experienced service technician for boilers, residential and commercial systems. You will perform maintenance, diagnose issues, and install boilers, with a focus on safety and high service standards.

The role requires 5+ years in boiler service, a clean driving record, and a commitment to safe work practices. Relocation to Jackson, WY is required, with competitive pay and benefits.

Qualifications

• Valid Driver's License with clean driving record.
• High School Diploma or GED.
• 5+ years of boiler service, maintenance, and installation.
• Commitment to safe work practices.
• Strong knowledge of heating hot water systems.

Responsibilities

• Perform routine maintenance and inspections on boilers and related equipment to ensure reliable operation.
• Diagnose and repair component, equipment, and system issues on-site.
• Respond to emergency service calls and troubleshoot issues on-site.
• Understand boiler control systems and snow melt/zone controls.
• Install, test, and commission boilers per specs and recommendations.
• Assist in boiler replacement projects with coordination among trades.
• Understand relevant codes and building requirements.
• Document service activities with detailed work orders and reports.
• Follow safety procedures including lockout/tagout, PPE, and ladder safety.
• Maintain tools, equipment, and vehicle in good condition.
• Communicate clearly with customers and office staff about status and follow-ups.

Skills

Boiler service

Maintenance

Installation

Heating hot water systems

Safety practices

Customer communication

Boiler troubleshooting

Education

High School Diploma or GED

Tools

Tekmar controls

Fuel-oil boilers

Job description

Big Horn Heating and Cooling has been serving Mountain West families and businesses for over 20 years!

With shops in Billings, Cody, Worland, and Jackson, we are the leading provider of HVAC maintenance, service, and installation for residential and commercial customers in Idaho, Montana, and Wyoming. We are looking for top-tier talent to join our team and bring our excellent level of customer service to the community.

We invest in our employees' career development, covering their Journeyman licensing and training/continuing education. We promote our career development philosophy of "learn more, earn more" to all of our coworkers.

We are looking for service technicians with experience working on boilers, residential AC, mini splits, and commercial systems. Truck, tools, uniform, and tablet w/ Service Titan provided.

We offer an outstanding company culture, a 401(k) program w/ company match, health insurance, PTO, and competitive compensation with SPIFFS.

Key Responsibilities:

• Perform routine maintenance and inspections on boilers and related equipment (pumps, valves, controls) to ensure reliable and efficient operation.
• Diagnose/troubleshoot component, equipment, and system issues and make necessary repairs.
• Respond to emergency service calls and troubleshoot issues on-site.
• Understand boiler control systems, including boiler plant control, zone controls, and snow melt controls
• Install, test, and commission boilers to ensure proper operation per manufacturer's specifications and recommendations.
• Assist in bidding and managing comprehensive boiler replacement projects including coordination with plumbers, electricians, and master system integrators.
• Understand code requirements
• Document service activities and complete detailed work orders and reports.
• Follow all safety procedures and protocols, including lockout/tagout, PPE use, ladder safety, fall protection, and safe equipment operation
• Maintain tools, equipment, and vehicle in clean and working order.
• Communicate clearly and effectively with customers, caretakers, contractors, and office staff regarding job status, recommendations, and follow-up needs.

Required Qualifications:

• Valid Driver's License with clean driving record
• High School Diploma or equivalent (GED)
• 5+ years of boiler service, maintenance, and installation
• Commitment to safe work practices
• Strong knowledge of heating hot water systems

Preferred Skills:

• Knowledge of Tekmar controls
• Experience with fuel-oil boilers and fuel-oil to natural gas conversions

Job Type:

Full-time

Pay: $45 - $55 per hour

Expected hours: 40 – 50 per week

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off
• Referral program

Schedule:

• 8-hour shift
• Monday to Friday
• Overtime

Supplemental Pay:

• Bonus opportunities
• Overtime pay

Ability to Relocate:

• Jackson, WY
• Relocate before starting work (Required)