Service Technician InnoServ

Gordon Food Service; New York (MI, NY); On-site; USD 40,000 - 70,000; Full time

Job summary

Join a forward-thinking company as a Field Service Specialist, where you will play a crucial role in providing exceptional service and maintenance for essential food service equipment. This position offers a dynamic work environment, requiring both technical skills and customer interaction. You will be responsible for ensuring that coffee machines, dishwashers, and other equipment operate efficiently, contributing to the success of diverse clients, including healthcare and hospitality sectors. Embrace the opportunity to grow in a supportive culture that values your contributions and offers competitive benefits, including a company van and comprehensive insurance plans.

Benefits

Weekly pay

Bonus structure

Medical, Dental and Vision Insurance

401k match

Profit sharing

Take home Company Van

On-the-job training

Company credit card

Tools provided

Cell phone reimbursement

Qualifications

• 2 years of customer service or equipment repair experience required.
• Ability to interpret maintenance manuals and schematics.

Responsibilities

• Provide installation and preventative maintenance for various machines.
• Ensure exceptional customer service while performing repairs.

Skills

Customer Service

Equipment Repair

Mechanical Aptitude

Electrical Knowledge

Plumbing Knowledge

Health and Sanitation Codes

Education

High School Diploma or Equivalent

Tools

Maintenance Manuals

Schematics

Wiring Diagrams

Job description

Welcome to Gordon Food Service! We are excited that you are thinking about opportunities with us, and we have an amazing story to share. See below for a quick glance of who we are and the impact you could have on the food service industry. There's a seat at our table for you...

Field Service professional, tasked with providing preventive maintenance, emergency repairs and customer relations.

What's in it for you:

• Weekly pay

• Bonus structure

• Medical, Dental and Vision Insurance plan

• 401k match

• Profit sharing!

• Take home Company Van (Includes all expenses associated and available for personal use

• On-the-job training

• Company credit card

• Tools provided

• Cell phone reimbursement

• Uniform allowance

Work Schedule:

• Monday - Friday between 7AM - 6PM, however this position requires flexibility to provide exceptional customer service.

  • Opportunity for overtime up to 10 hours per week.

What will you do?

As a service Specialist you will be the trusted expert that provides installation, preventative maintenance and measures performance of coffee machines, juice machines, dishwashers, and chemical dispensing machines for a variety of customers including national accounts, healthcare, college and university, hospitality and large independent food service operators.

Position requirements:

• Experience: 2 years previous customer service or equipment repair experience OR an equivalent combination of education, training, and experience.

• Mechanical Aptitude - electrical, plumbing, health and sanitation codes. Ability to correctly interpret maintenance manuals, schematics, and wiring diagrams.

• Ability to perform physical aspects of the job, including heavy lifting of machines.

• Valid state driver's license (required).

• Clean driving record (we will run an MVR).

• Must be 18 years of age or older.

• Successfully pass the drug screen, motor vehicle report (MVR) and background check requirements (criminal background check - we do not check your credit score)

BE PART OF AN AMAZING CULTURE WHERE WHAT MATTERS TO YOU, MATTERS TO US!

Gordon Food Service values our customers and understands that their success is largely dependent upon their workforce. To demonstrate our commitment to our partnership, we will require any candidate who works for a Gordon Food Service customer to provide a letter of support from their management if they are selected for the interview process.

Equal Employment Opportunity is a matter of policy at Gordon Food Service, Inc. and we are committed to a work environment in which all individuals are treated with respect and dignity.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or status as a qualified individual with disability. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request to [e-mail] and use the words "Accommodation Request" in your subject line.

All Gordon Food Service locations are tobacco-free.

Gordon Food Service is a drug-free workplace and conducts pre-employment drug tests.