SERVICE TECHNICIAN III

Cascade Residential Servi; Melbourne (FL); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

401(k) matching

Company truck

Health insurance

Health savings account

Life insurance

Paid time off

Vision insurance

Flexible spending account

Employee assistance program

Job summary

Mid-Florida Heating & Air in Melbourne, FL is seeking a customer-centric Service Technician III to diagnose, repair, and maintain HVAC systems. The role covers emergency repairs, warranty service, and performance testing while focusing on safety, quality, and customer satisfaction.

Candidates should have 3–5 years of air conditioning experience, a valid driver's license, and the ability to upsell maintenance contracts.

Qualifications

• Minimum 3–5 years air conditioning experience.
• Valid Driver’s License (Required).
• Proven ability to complete a service diagnosis and repairs.

Responsibilities

• Troubleshoot HVAC systems and diagnose maintenance problems.
• Perform warranty services and emergency repairs.
• Provide exceptional customer service and suggest solutions on every call.
• Maintain inventory of tools and HVAC parts.
• Renew and sell maintenance contracts to customers.

Skills

HVAC troubleshooting

Customer service

Diagnostics

Sales on calls

Electrical systems

Education

High School Diploma/GED

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

SERVICE TECHNICIAN III

Melbourne, FL, US

9 days ago Requisition ID: 1082

Mid-Florida Heating & Airhas earned its reputation as an industry leader by providing the very best heating, ventilation, and air conditioning (HVAC) products and services to Central Florida residents. Our staff has proudly served the local community’s heating and air conditioning needs since 1983!

Come join a winning team and be part of something special! Where people are valued, and success is built on a strong, positive culture!

We are seeking a customer-centric and passionate A/C Service Technicianto join our team.

The A/C Service Technicianrepairs various air quality systems.The main duties include locating and diagnosing maintenance problems on equipment, conducting warranty services, and quickly performing emergency repairs on certain equipment items.

MULTIPLE POSITIONS AVAILABLE & SKILL LEVELS!

• We're experiencing exponential growth and scaling! What an amazing opportunity to join such an established organization!

Essential Duties and Responsibilities:

The essential functions include, but are not limited to, the following:

• Minimum of 3-5 years air conditioning experience required
• Travel to homes and businesses daily as scheduled
• Troubleshooting the electrical systems in the AC and diagnostic repairs
• Familiar with new equipment, and high-end communicating systems.
• Conducting maintenance, and repairs on air conditioning (HVAC) systems.
• Diagnose system issues, make recommendations for repairs or replacements, and ensure that all work is completed in compliance with safety and environmental regulations.
• Repair and diagnose HVAC systems with excellent troubleshooting skills ensuring compliance with environmental regulations.
• Troubleshoot electrical systems and air conditioning units, utilizing schematics and mechanical knowledge.
• Provide exceptional customer service while addressing client concerns and inquiries.
• Determine customer’s needs and discuss all solutions.
• Generate sales on every call.
• Inspect current HVAC systems for efficiency and safety.
• Conduct performance tests with specialized tools
• Renew maintenance contracts for current customers.
• Sell maintenance contracts to new customers.
• Maintain accurate inventory of all tolls and HVAC parts.
• Troubleshooting current HVAC system issues
• Repair damaged HVAC systems
• Obey company Code of Ethics and Team Rules

Minimum Qualifications:

• High School Diploma/GED or equivalent experience
• Valid Driver’s License (Required)
• One-year related experience in the HVAC industry or equivalent combination of education and experience
• Responsible for equipment tune ups / CTUs
• Responsible for vent cleanings (Includes blower wheel cleaning + in place evap cleaning)
• 3-years related experience in the HVAC industry or equivalent combination of education and experience
• Proven ability to complete a service diagnosis and complete minor repairs
• Responsible for equipment tune ups / CTUs
• Responsible for Lead Setting
• 5-years related experience in the HVAC industry or equivalent combination of education and experience
• Proven ability to complete a service diagnosis and complete repairs (minor to complex in nature)
• Responsible for CTUs
• Accountable for Tune Ups that are focused on Service and Sales
• Assists in Corrections/Installs when necessary
• 401(k) matching
• Company truck
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Why Mid-FLA Heating and Air?

At Mid-FLA Heating and Airwe empower our team to thrive and make a real difference in the communities we serve. Join a company that values innovation, collaboration, and your professional growth.