Service Technician II, HVAC Break / Fix

Sears; Charlotte (NC); On-site; Full time

Job summary

Join a leading home services company as an HVAC Repair Technician in Charlotte, NC. Enjoy a rewarding career with competitive hourly rates, performance bonuses, and comprehensive benefits, including a sign-on bonus. Be part of a team that values problem-solving and customer service while enjoying flexible schedules and opportunities for career advancement.

Benefits

Comprehensive medical, dental, vision

$4000 annual subsidy for associates with dependents

401k match

Performance bonuses & sales incentives

Sign-on bonus up to $5,000

Flexible schedules

Overtime opportunities

Expert training from Sears Technical Institute

Peer mentoring

Company vehicle, uniforms, tools

Qualifications

• 2-5 years of experience required.
• EPA Type II or Universal certification needed.

Responsibilities

• Repair appliances with quality and efficiency.
• Deliver excellent customer experiences.
• Maintain company truck and manage parts efficiently.

Skills

Problem Solving

Customer Service

Mechanical Knowledge

Proficiency with Smartphones

Education

High school diploma or GED

Tools

Testing and Repair Tools

Job description

HVAC Repair Technician with >$100k Earning Potential!

Job Description

Why an HVAC Repair Technician career might be right for you:

• You like solving problems – Each repair is different. You enjoy diagnosing problems and figuring out solutions.
• You like fixing things – Getting things working again is satisfying. You did that!
• You like helping others – You’re the hero of the home, like a first responder, lifting the weight off homeowners’ shoulders.
• You like to be on the move – You’re not stuck at a desk all day; you are welcomed into customers’ homes.

Why a career with Sears Home Services is right for you:

• Great hourly rates – $22 - $36/hour base, depending on experience.
• Benefits – Comprehensive medical, dental, vision, plus an additional $4000 annual subsidy for associates with dependents.
• 401k match – Opportunity to contribute with 100% company match up to 3%, starting May 7, 2023.
• More ways to earn – Performance bonuses & sales incentives. Top techs average $25,000/year; some earn over $100,000 annually.
• Sign-on bonus – Up to $5,000 for experienced technicians.
• Flexible schedules – Choose 5, 8-hour shifts or 4, 10-hour shifts; no on-call duties.
• Overtime opportunities – High demand for techs allows additional hours.
• Year-round work – Cross-training and a wide product range keep you busy year-round.
• Expert training – Industry-leading training from Sears Technical Institute.
• Peer mentoring – Support from onboarding buddies and mentors.
• Career advancement – Opportunities to grow and cross-train; average tenure >12 years.
• Easy tools – Company vehicle, uniforms, tools, mobile phone, and a supportive app.

Responsibilities/Skills/Experience Requirements

Job responsibilities:

• Repair appliances with quality and efficiency.
• Deliver excellent customer experiences.
• Provide value-added solutions to improve home comfort and safety.
• Maintain company truck and manage parts efficiently.

Requirements:

• High school diploma or GED.
• EPA Type II or Universal certification.
• Mechanical knowledge and use of testing and repair tools.
• Ability to follow directions and ensure quality work.
• Proficiency with smartphones for parts ordering.
• Background and drug screening.
• Valid driver’s license for your state.

Experience: 2-5 years.

Travel: Extensive (50-75%).

Location: Charlotte, NC 28202, United States.

Employment Type: Full-time, regular.

Additional info: Equal Opportunity Employer / Disability / Vet.