Service Technician II, HVAC Break / Fix

Sears; Bolivia (NC); On-site; Full time

Job summary

Join a leading company as an HVAC Repair Technician. With a focus on quality and customer service, you'll enjoy competitive pay, a comprehensive benefits package, and the opportunity for career advancement. In this role, you will be involved in repairing appliances while delivering exceptional customer experiences, all without being tied to a desk.

Benefits

Comprehensive medical, dental, and vision benefits

$4000 annual subsidy for associates with dependents

401k match with 100% company match up to 3%

Flexible schedules

Expert training program

Company vehicle and tools provided

Peer mentoring

Career advancement opportunities

Qualifications

• Requires 2-5 years of experience.
• Must pass background & drug screen.
• Valid driver’s license required.

Responsibilities

• Repair appliances with high levels of quality and efficiency.
• Deliver customer experience that exceeds expectations.
• Manage and maintain the company truck effectively.

Skills

Problem solving

Mechanical knowledge

Customer service

Education

High school diploma or general education degree

EPA Type II or EPA Universal

Tools

Testing and repair tools

Job description

Job Description

HVAC Repair Technician
Why an HVAC Repair Technician career might be right for you:

• You like solving problems – Each repair is different. You enjoy diagnosing problems and figuring out solutions.
• You like fixing things – Getting things working again is a satisfying outcome. You did that!
• You like helping others – You’re the hero of the home like a first responder, lifting the weight off the shoulders of grateful homeowners.
• You like to be on the move – You’re not stuck at a desk all day – you are welcomed into customers’ homes.

Why a career with Sears Home Services is right for you:

• Great hourly rates – $18 - $30 / hour base rate salary, depending on experience
• Benefits – Comprehensive set of medical, dental, and vision benefits, with an additional $4000 annual subsidy for associates with dependents!
• 401k match – Opportunity to contribute to 401k plan, with 100% company match up to 3%.
• More ways to earn –Technicians have the opportunity to earn additional performance bonuses & sales incentives throughout the year.
• Flexible schedules – Sears techs are NOT on call.
• Year-round work – With Sears large scale and wide product range, Sears cross trains techs and keeps them busy year round.
• Expert training – Best in class training program. Tens of thousands of repair techs trained by Sears Technical Institute in the past 60 years. We will teach you the skills you need to succeed!
• Peer mentoring – Onboarding buddy and mentor technicians to help you grow your skills
• Career advancement – Many ways to advance and cross-train to keep growing your career. Our average tenure is >12 years!
• Easy tools – Sears provides company vehicle, uniforms, specialty tools, mobile phone & industry-leading app that eliminates paperwork and provides technical support.

Responsibilities/Skills/Experience Requirements

Job responsibilities:

• Repair appliances with high levels of quality and efficiency
• Deliver delightful customer experience that exceed expectations consistently
• Provide customers with value-added solutions that help make their home more clean, comfortable & protected
• Keep company truck well-maintained & organized, and help manage parts efficiently

Responsibilities/Skills/Experience Requirements

Job responsibilities:

• Repair appliances with high levels of quality and efficiency
• Deliver delightful customer experience that exceed expectations consistently
• Provide customers with value-added solutions that help make their home more clean, comfortable & protected
• Keep company truck well-maintained & organized, and help manage parts efficiently

Requirements:

• High school diploma or general education degree
• EPA Type II or EPA Universal
• Mechanical knowledge, including use of testing & repair tools
• Can follow directions and processes for quality workmanship
• Can use smartphone, including use for part ordering
• Background & drug screen
• Valid driver’s license for the state in which you work

Years Experience

2 - 5 Years Experience

Travel Requirements

Extensive (50-75%)

Country

United States

Work-In City

Bolivia

Work-In State

NC

Work-In Postal Code

28422

Business

Sears Home Services - In Home

Job Function

Employment Category

Regular, Full-time

Compensation Range

N/A

Additional Compensation Explanation

N/A

EEO/EOE Footer

Equal Opportunity Employer / Disability / Vet.