Service Technician II, HVAC Break / Fix

Transformco; Allentown (Lehigh County); On-site; Full time

Job summary

An established industry player is seeking an HVAC Repair Technician who enjoys problem-solving and helping others. This role involves repairing appliances, providing excellent customer service, and maintaining a well-organized work vehicle. With a focus on quality workmanship, technicians will benefit from extensive training and opportunities for career advancement. The company offers competitive hourly rates, comprehensive benefits, and a supportive work environment that values employee growth and satisfaction. If you are passionate about making homes comfortable and protected, this is the perfect opportunity for you!

Benefits

Comprehensive medical, dental, and vision benefits

401k match

Performance bonuses

Flexible schedules

Year-round work

Expert training program

Peer mentoring

Company vehicle

Specialty tools and mobile phone

Industry-leading app support

Qualifications

• 2-5 years of experience in HVAC or appliance repair.
• EPA certification required for compliance and safety.

Responsibilities

• Repair appliances with high quality and efficiency.
• Deliver exceptional customer experiences consistently.
• Maintain and organize company truck and parts.

Skills

Problem-solving

Mechanical knowledge

Customer service

Ability to follow directions

Use of testing & repair tools

Education

High school diploma or GED

EPA Type II or EPA Universal certification

Tools

Smartphone

Specialty tools

Job description

Job Description

HVAC Repair Technician
Why an HVAC Repair Technician career might be right for you:

• You like solving problems – Each repair is different. You enjoy diagnosing problems and figuring out solutions.
• You like fixing things – Getting things working again is a satisfying outcome. You did that!
• You like helping others – You’re the hero of the home like a first responder, lifting the weight off the shoulders of grateful homeowners.
• You like to be on the move – You’re not stuck at a desk all day – you are welcomed into customers’ homes.

Why a career with Sears Home Services is right for you:

• Great hourly rates – $31- $35 / hour base rate salary, depending on experience.
• Benefits – Comprehensive set of medical, dental, and vision benefits, with an additional $4000 annual subsidy for associates with dependents!
• 401k match – Opportunity to contribute to 401k plan, with 100% company match up to 3%.
• More ways to earn – Technicians have the opportunity to earn additional performance bonuses & sales incentives throughout the year.
• Flexible schedules – Sears techs are NOT on call.
• Year-round work – With Sears large scale and wide product range, Sears cross trains techs and keeps them busy year round.
• Expert training – Best in class training program. Tens of thousands of repair techs trained by Sears Technical Institute in the past 60 years. We will teach you the skills you need to succeed!
• Peer mentoring – Onboarding buddy and mentor technicians to help you grow your skills.
• Career advancement – Many ways to advance and cross-train to keep growing your career. Our average tenure is >12 years!
• Easy tools – Sears provides company vehicle, uniforms, specialty tools, mobile phone & industry-leading app that eliminates paperwork and provides technical support.

Responsibilities/Skills/Experience Requirements

Job responsibilities:

• Repair appliances with high levels of quality and efficiency.
• Deliver delightful customer experience that exceeds expectations consistently.
• Provide customers with value-added solutions that help make their home more clean, comfortable & protected.
• Keep company truck well-maintained & organized, and help manage parts efficiently.

Requirements:

• High school diploma or general education degree.
• EPA Type II or EPA Universal certification.
• Mechanical knowledge, including use of testing & repair tools.
• Ability to follow directions and processes for quality workmanship.
• Ability to use smartphone, including for part ordering.
• Background & drug screen.
• Valid driver’s license for the state in which you work.

Years Experience: 2 - 5 Years Experience

Travel Requirements: Extensive (50-75%)

Country: United States

Work-In City: Allentown

Work-In State: PA

Work-In Postal Code: 18102

Business: Sears Home Services - Sears Home Imp Prod

Job Function: Repair/Installation

Employment Category: Regular, Full-time

Compensation Range: NA

Additional Compensation Explanation: N/A

EEO/EOE Footer: Equal Opportunity Employer / Disability / Vet.

Posting Tags: #RepairTechnician

Company Brand: Sears Home Services

Location City: Allentown