Service Technician II

ZipRecruiter; Seattle (WA); On-site; Full time

Job summary

Join a leading property management company as a Service Technician II in Seattle. You will maintain community standards, ensuring cleanliness and functionality. The role involves performing maintenance tasks, responding to service requests, and contributing to a positive resident experience. Ideal candidates are detail-oriented, customer-focused, and possess relevant experience in property maintenance. Enjoy generous benefits and opportunities for career growth.

Benefits

Comprehensive medical, dental, vision, and RX plans

PTO: Standard PTO plus 11 company holidays

401k match up to 4%

Tools Provided: Service team members are provided with tool kits

Tuition reimbursement for continuous learning

Employee Housing Discount

Qualifications

• 2+ years of experience in residential property maintenance.
• Valid driver’s license required.

Responsibilities

• Perform routine maintenance on appliances and building systems.
• Inspect and prepare vacated apartments for new residents.
• Maintain accurate records of service requests.

Skills

Detail-oriented

Problem solving

Customer service

Team player

Education

HVAC Certification

Job description

Job Description

About Prime: Prime Residential is an established owner and operator of more than 19,000 multifamily apartments and townhomes, providing appealing amenities and superior customer service in some of the most sought-after locations along the West Coast. We are committed to maintaining a richly diverse and inclusive company culture where all people feel welcomed and valued.

Property Details: Aspens at Belvedere has 308 units and is located in SeaTac, WA.

Schedule: Tuesday through Saturday, 9:00 am to 6:00 pm, in addition to participation in an on-call rotation (required).

Target Pay: $29.15 per hour

Role Overview: As a Service Technician II, you will be responsible for maintaining our community by completing maintenance requests promptly and preparing vacant apartments for new residents. This role ensures the community's cleanliness, aesthetic appeal, and functionality, meeting Prime’s standards of excellence. You play a crucial role in maintaining the community's appearance and safety, significantly impacting residents' and prospects' first impressions.

Who You Are:

• Technically proficient in residential property maintenance with a hands-on approach and high standards.
• Detail-oriented problem solver with ownership of your work and good decision-making skills.
• Proficient in customer service, staying calm and professional.
• Punctual and determined professional eager to grow in property management.
• Team player who values customer service and strong relationships.

Key Responsibilities:

• Diagnose and perform routine maintenance on appliances, building exteriors, doors, locks, electrical systems, flooring, landscaping, HVAC (with proper certification), plumbing, pools, and safety equipment.
• Prepare and update reports, work orders, and trackers.
• Inspect and prepare vacated apartments for new residents, ensuring they meet market-ready standards.
• Perform routine fire and life/safety inspections and annual unit inspections.
• Maintain accurate records of preventative maintenance, service requests, and apartment readiness through our mobile application.
• Respond to inquiries and service requests professionally and efficiently.
• Ensure the community is free of unsafe conditions and address issues promptly.
• Be familiar with utility cut-offs and property layout maps.
• Keep the community grounds clean and report any service needs.
• Maintain inventory of spare parts and materials to ensure readiness for common repairs.

Requirements:

• 2+ years of related experience in residential property maintenance (painting, appliance repair, plumbing, HVAC, etc.).
• Valid driver’s license for operating community vehicles and/or golf carts.
• Able to participate in the shared, mandatory on-call rotation.
• Multi-Family housing experience preferred.
• HVAC Certification preferred.

What We Offer:

• Generous Benefits: Comprehensive medical, dental, vision, and RX plans.
• PTO: Standard PTO plus 11 company holidays, 2 floating holidays, 1 birthday day-off, and 1 volunteer day-off.
• Retirement: 401k match up to 4%.
• Tools Provided: Service team members are provided with tool kits.
• Career Growth: Prime Academy offers various development opportunities including foundational skills, technical skills, leadership essentials, and more.
• Education: Tuition reimbursement for continuous learning.
• Employee Housing Discount: Housing discount offered at Prime Residential properties.

Join Our Team: If you are a dedicated professional passionate about maintenance excellence and customer service, we would love to hear from you! Apply now to join Prime Residential and contribute to our vibrant community.

Privacy Notice: https://www.primegrp.com/ccpa

At Prime Residential, we celebrate and support our employees, business, and community.

Prime is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, genetics, veteran status, or other protected characteristics. We are committed to compliance with all fair employment practices regarding citizenship and immigration status, and where applicable, we consider qualified applicants with arrest and conviction records.

Regarding Prime Residential's Compensation Philosophy: The pay range reflects our expectations for this role. Individual compensation depends on experience, education, skillset, and location. The range is based on regional labor market considerations.