Service Technician I- Beckett West Fork

Mill Creek Residential Trust LLC; Conroe (TX); On-site; USD 24,796 - 30,307; Full time

Benefits offered by this job

Competitive compensation

Medical, dental, and vision

Disability, life, and AD&D insurance

401(k) with employer matching

Paid time off

Job summary

Mill Creek Residential is seeking a Service Technician I for Conroe, TX to maintain the community’s curb appeal and safety. You will handle routine maintenance, painting, cleaning, janitorial, and groundskeeping tasks in vacant and occupied homes, reporting to the Service Manager and Community Manager.

Qualifications include a high school diploma or GED, basic maintenance experience, and the ability to operate common tools and equipment.

Qualifications

• High school diploma or GED preferred.
• Maintenance experience helpful.
• Multifamily maintenance experience helpful.

Responsibilities

• Maintain the condition and appearance of the community per safety standards.
• Perform general maintenance, cleaning, and groundskeeping tasks.
• Complete routine service requests and make-ready in vacant homes.
• Respond promptly to resident requests and ensure safety.
• Adhere to Fair Housing and other laws.

Skills

Measurements

Basic arithmetic

Equipment operation

Chemicals handling

Office software

Vehicle operation

Education

High School Diploma or GED preferred

Tools

Leaf blowers

Pressure washers

Hand tools

Power tools

Ladders

Landscaping equipment

Industrial vacuums

Steam cleaners

Carpet cleaning equipment

Safety equipment

Job description

10485 League Line Rd, Conroe, TX 77304, USA

Job Description

Posted Monday, July 13, 2026 at 5:00 AM

At Mill Creek Residential we are committed to building a diverse, equitable and inclusive workplace where our associates can grow and bring their whole selves to work. This starts with our recruiting and hiring process. We want you to know that we encourage you to apply if this job excites you, even if you don’t meet 100% of the requirements. You may just be the right candidate for this role, or another role and make your mark at Mill Creek.

The Service Technician I maintains the overall curb appeal and physical condition of the community. This position is a hands‑on job requiring the performance of routine maintenance, painting, cleaning, janitorial, and groundskeeping tasks. It is accountable for identifying problems, cleaning, and janitorial responsibilities, completing routine service requests, performing painting and regular maintenance in vacant apartment homes, maintaining the grounds and common areas in a clean and safe manner, and making routine repairs to maintain the material and aesthetic condition of the community. The Service Technician I works in accordance with operating and safety standards, ensuring requests and repairs are made in a safe, reliable, timely manner. They anticipate and evaluate potential problems. This position strives to maintain the highest level of attention to the operational needs of the community.

Reports to: Service Manager, Sr. Service Manager, and Community Manager. The "day-to-day" duties of the Service Technician I will be determined daily by the Service Manager. Responsibilities will be assigned in accordance with the Technician's skills, experience, career goals, and how the individual best fits the working requirements of the community.

Essential Functions/Responsibilities

• Maintain the physical condition and appearance of an assigned community in accordance with operating and safety standards
• Assist in organizing and performing general duties, preventative maintenance, repairs, cleaning and janitorial, and groundskeeping, consistent with Mill Creek Residential operating standards
• Maintaining the buildings, corridors, stairwells, and breezeways free of trash/dirt/debris/cobwebs
• Perform maintenance in vacant apartment homes
• Perform painting in vacant homes
• Perform service requests in occupied apartment homes
• Respond to problems with successful routine repairs: plumbing, electrical, carpentry, flooring, hardware & accessories, locks & keys, pool cleaning, and testing, painting, drywall, trash management systems, other trades as needed, and cleaning and janitorial
• Replacement of light bulbs in common areas and buildings
• Pressure washing the buildings and parking areas as needed
• Routinely inspect community grounds and buildings to ensure safety standards and identify maintenance projects
• Respond to resident requests promptly, delivering excellent customer service
• Promote safe work practices among on-site team
• Ensure compliance with all Federal, State, and local laws. Consistently abide by Fair Housing regulations
• Address and complete all other duties as assigned
• Embody the Mill Creek mission, values, and brand promise in all that they do

The Service Tech I will perform in accordance with company benchmarks and standards in maintenance, customer service, associate relations, expense control, and all other relevant categories. Specifics may include:

• Providing Exemplary Customer Service - as measured by survey results, online reputation, and other means
• Preparing for Community Inspections – safety/cleanliness/compliance
• Service Request Response and Completion Time
• Service Request Resolution and Quality Control
• Make-ready Completion/Turnover Time
• Move-in Quality (Zero Defects)
• Expense Control in Maintenance Related Categories

Education and Experience

• High School diploma or equivalent (GED) preferred
• Experience performing maintenance duties helpful
• Multi‑Family maintenance experience helpful

Skills/Specialized Knowledge

• Accurately take measurements and perform basic arithmetic
• Safely operate maintenance equipment such as, but not limited to, leaf blowers, pressure washers, hand tools, power tools, transfer aids, snow and ice removal equipment, ladders, landscaping equipment, commercial vacuums, steam cleaners, other carpet and floor cleaning equipment, safety equipment, electric and hand‑powered augers and others as needed
• Ability to use general office equipment such as key system programmers and software, app‑based software, and personal computer
• Safely use chemicals, paint, and general cleaning supplies
• Frequently and safely operate motorized vehicles such as a golf cart

Benefits

• Competitive compensation
• Comprehensive medical, dental, and vision
• Employer-sponsored short‑and‑long‑term disability, life, and AD&D insurance
• 401(k) with employer matching
• Paid time off benefits: vacation, sick time, holidays

Mill Creek is an Equal Opportunity Employer

Are you ready to contribute to the success of Mill Creek Residential? If so, apply today and become part of an organization that believes in uncompromising integrity, celebrating successes, continuous improvement, and working hard, smart and together!

Job Family Property Management – Onsite: Multifamily